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Amazon Technical Program Manager, GO-AI Technology & Development Team in North Reading, Massachusetts

Description

Amazon Robotics develops state-of-the art robotics for Amazon’s Fulfillment Centers, which handle more individual items than any company in the world. We are combining computer vision, mobile robots, advanced end-of-arm tooling and high-degree of freedom movement to solve real-world problems at huge scale. Our team partners with a variety of customers across Amazon worldwide to conceive, develop, prototype and deploy a wide range of robotic systems. Within Amazon Robotics, Global Operations - Artificial Intelligence (GO-AI) enables Amazon to accelerate and scale our machine learning transformation via human-in-the-loop support. GO-AI’s Technology Team is a cross-functional team of Software Developers, Technical Program Managers, and Business Intelligence Engineers who own the technical strategy and delivery for GO-AI.

Key job responsibilities

• Help define GO-AI’s technology portfolio.

• Work with GO-AI’s Software Team to define and deliver GO-AI’s software feature roadmap.

• Identify any internal or external tooling needed, and manage make verses buy decisions.

• Manage outsourced technical service providers.

• Engage with technology program customers to comprehend their GO-AI needs, and manage these ongoing customer relationships.

• Work with BIEs to build GO-AI performance metrics and dashboards for programs based on their lifecycle phase (e.g. early research through KTLO transition).

• Ensure GO-AI has successful integrations with the right tooling to service the programs.

• With guidance from SDEs and BIEs, help technology program customers grasp the “tipping point” where their technology is mature enough to deploy the Amazon Fulfillment Network with assistance from GO-AI real-time HITL annotation support.

• Work with GO-AI’s Operations team to ensure resources are available to annotate data per customer needs.

• Work with GO-AI’s Experiments team to advise new customers the team identifies via Go-Kit experimentation and analysis.

A day in the life

Amazon offers a full range of benefits for you and eligible family members, including domestic partners. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

  1. Medical, Dental, and Vision Coverage

  2. Maternity and Parental Leave Options

  3. Paid Time Off (PTO)

  4. 401(k) Plan

About the team

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Basic Qualifications

  • 3+ years of technical product or program management experience

  • 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

  • Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

  • 3+ years of working directly with engineering teams experience

  • Experience working with engineering teams developing artificial intelligence, machine learning, and/or robotic solutions

  • Experience with Agile and Project Management toolsets

  • Experience developing and executing/delivering product and technical roadmaps

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,500/year in our lowest geographic market up to $197,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.

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