Massachusetts Veterans Jobs

NORTHAMPTON - SEE WEBSITE FOR FULL JOB DESCRIPTION - Assistant Director - Class Engagement & Annual Support Job Summary Responsible for directing fundraising, engagement, and volunteer programs for a group of alum classes by reunion cycle, leading up to and through their reunion year, with the primary goals of increasing engagement, volunteer effectiveness, donor participation, and revenue results. This role will administer an organized structure for their segment of the larger program. This role is responsible for implementing strategies to engage, educate, and cultivate positive interactions with alums by class year to support fundraising efforts. Minimum Qualifications Responsible for directing fundraising, engagement, and volunteer programs for a group of alum classes by reunion cycle, leading up to and through their reunion year, with the primary goals of increasing engagement, volunteer effectiveness, donor participation, and revenue results. This role will administer an organized structure for their segment of the larger program. This role is responsible for implementing strategies to engage, educate, and cultivate positive interactions with alums by class year to support fundraising efforts. Preferred Qualifications Responsible for directing fundraising, engagement, and volunteer programs for a group of alum classes by reunion cycle, leading up to and through their reunion year, with the primary goals of increasing engagement, volunteer effectiveness, donor participation, and revenue results. This role will administer an organized structure for their segment of the larger program. This role is responsible for implementing strategies to engage, educate, and cultivate positive interactions with alums by class year to support fundraising efforts. Skills Must be a self-starter who has strong written/verbal communication skills and well-developed computer, spreadsheet, word processing, CRM, and database skills, including complex databases such as Banner and/or Salesforce; a high standard of integrity; the ability to work with and motivate others; must be well organized, flexible and creative. Must possess solid interpersonal skills; the ability to manage others; the ability to work in a team-oriented environment and work well under pressure while handling multiple tasks; be successful in meeting deadlines; and be able to work independently. Must have the ability to think creatively about human relationships with the intention of securing support for Smith. Must be comfortable in a fast-paced and results-driven environment. Commitment to and respect for the contributions of volunteers. Ability and willingness to travel, and to work nights and weekends, as necessary. Additional Information: Must make phone calls. Work nights and weekends as required Must work two weekends in May as applicable to support reunions. Hybrid work schedule is available after probationary period. Required to be in person for inter-departmental meetings and to flex time accordingly. Standard hours are typically 8:30-4:30. Willingness to flex schedules as needed to meet alum & departmental needs. Essential Functions Class and Volunteer Management (55%): Work with class volunteers in approximately 15 assigned alumnae classes to achieve specified goals for each class, including engagement metrics, and maximizing philanthropy and annual donor participation. Strengthen volunteer teams through recruitment, training, management, and consistent communication. In conjunction with overall Advancement efforts and with the guidance of the Class Engagement and Annual Support Director, develop communications materials for class volunteers that convey the goals and priorities of the college.