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State of Massachusetts Integrated Practice Specialist in Northampton, Massachusetts

The Department of Mental Health (DMH) is seeking a qualified professional for the position of Integrated Practice Specialist (Clinical Social Worker D) with primary responsibilities in Child Youth and Family Services, supporting statewide quality improvement aligned with the principles laid out in the Child Youth and Family Services RFR’s: developing a community connected residential treatment system which is strengths based, family driven, youth guided and culturally relevant. In coordination with the Children, Youth and Families (CYF) Area Director, the selected candidate interfaces with the Child Youth and Family Services Leadership to facilitate quality and utilization management, cross-agency training, clinical reviews, and individual and programmatic clinical service integration and oversight.

_Please note:_ This is a full-time, 37.5 hours/week position. The schedule for this position is 8:30 a.m. to 5:00 p.m. Monday through Friday with Saturday/Sunday off. This position involves statewide travel and candidates will need access to a reliable motor vehicle.

/_Duties and Responsibilities (These duties and responsibilities are not all inclusive):_/

Clinical Support

  • Facilitates pre-admission planning meeting for youth entering out of home treatment

  • Provides support and consultation to DMH and provider staff on clinically complex or high risk youth (and other clinically complex youth deemed at –risk of needing out of home treatment services), to address clinical match to services, treatment needs and barriers.

  • Offers support and consultation when clinical concerns arise with Child Youth and Family Services providers.

  • Collaborates with DMH Integrated Mental Health Specialist and DCF Mental Health Specialist, the Agencies, and community providers to facilitate smooth transitions and continuity of treatment for youth in need of IRTP and CCU levels of treatment, as needed.

  • Participates in screening process as requested by CYF Director, as well as meetings of statewide screeners.

  • *

Utilization Management

  • Tracks utilization of DMH youth in Child Youth and Family Services programs to identify length of stay outliers, patterns of utilization by the field and critical incidents in programs as well as vacancies in programs.

*Quality Improvement *

  • Facilitates systems meetings with Providers regarding quality assurance, quality improvement or contracting issues.

  • Convenes and organizes statewide quality improvement activities such as; learning communities and practice profile development and implementation for Providers to share, learn and improve their practices to achieve outcomes.

  • Provides training, consultation and support to Child Youth and Family Services providers, DMH site staff and other stakeholders in topics pertaining to Child Youth and Family Services.

  • Leads and coordinates Rehab Option reviews, writes reports and follows-up as needed with assigned programs.

  • Participates in rehab reviews as a member of CYF team, when not assigned to lead review process.

  • Maintains written documentation of provider site visits and shares it with CYF Directors.

  • Collects and analyzes data from CYF Services providers, as requested by CYF Director to assess progress toward expected outcomes and to identify priority areas for quality improvement activities.

  • Provides information to DMH CYF Directors regarding observed systemic barriers as well as promising practices to achieve desired outcomes.

Quality Assurance:

  • Provides clinical consultation to DMH staff and providers to resolve clinical concerns raised during a response to a 51A, major or critical incident regarding providers.

  • Exchanges information regarding identified areas of concern related to providers with CYF Director, as well as progress in addressing them.

  • Follows up on programmatic concerns and contract compliance issues for programs with DMH youth in collaboration with CYF staff.

  • Collaborates with DMH CYF Director, Assistant Director, consulting Psychiatrist and Coordinator of Family Driven Practice on Quality Improvement activities as needed.

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_Required Qualifications:_

  • Independently licensed with a strong knowledge base in child & adolescent behavioral health needs.

  • Systems knowledge, particularly around EEC, DCF, DMH, and MassHealth programs, processes and regulations.

  • Ability to mediate conflicts, coordinate competing interests, work under time constraints.

  • Skilled in problem solving, consensus building, conflict resolution and team building.

  • Knowledge of DMH, goals and objectives, services and programs.

  • Ability to multi-task and reprioritize activities based on the needs/demands of the Team workflow.

  • Ability to use strong diplomatic skills with colleagues and constituents.

  • Knowledge of entitlements and resources to support youth/families with a range of needs

  • Familiarity with the Building Bridges Initiative and similar efforts that promote home/family/community connection (Family Finding, Family Search and Engage, etc)

  • Ability to analyze basic utilization data and present the information in written and oral forms.

  • Valid driver’s license and be willing to travel for job-related purposes.

_Preferred Qualifications:_

  • Strong and effective interpersonal skills, including the ability to listen well, relate to others and demonstrate sensitivity and respect for individuals.

  • Demonstrated commitment to serving a diverse population with cultural competence and sensitivity, as well as the ability to work with a wide range of constituencies with diplomacy and tact.

  • Proficiency in Microsoft Office applications including Outlook, Word, and Excel.

  • Given the population served, bilingual or multilingual fluency

_DMH Mission Statement:_

The Department of Mental Health assures and provides access to services and supports to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights and supports mental health training and research.

_Total Compensation:_

As an employee of the Commonwealth of Massachusetts, you are offered a great career opportunity influencing a wide-spectrum of services to the diverse populations we serve - but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits which you should consider towards your overall compensation,including:

  • 75% state paid a medical insurance premium

  • Reasonable Dental and Vision Plans

  • Flexible Spending Account and Dependent Care Assistance programs

  • Low cost basic and optional life insurance

  • Retirement Savings: State Employees' Pension and a Deferred Compensation 457(b) plan

  • 11 paid holidays per year and competitive Sick, Vacation and Personal Time

  • Tuition benefit for employee and spouse at state colleges and universities

  • Short-Term Disability and Extended Illness program participation options

  • Incentive-based Wellness Programs

  • Professional Development and Continuing Education opportunities

  • Qualified Employer for Public Service Student Loan Forgiveness Program

_Pre-Hire Process:_

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit

Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

For questions, please contact Health Human Resources at 413-784-9339.

First consideration will be given to those applicants that apply within the first 14 days.



At least three years of full-time, or equivalent part-time, professional experience as a clinical social worker after earning a Master's degree in social work. Based on assignment to second-level supervisory positions, at least one year of experience must have been in a supervisory capacity.


  • A Doctorate in social work, psychology, sociology, counseling, counseling education, or human services may be substituted for the required nonsupervisory experience on the basis of two years of education for one year of experience.

  • No substitution will be permitted for the required supervisory experience. One year of education equals 30 semester hours. Education toward a degree will be prorated on the basis of the proportion of the requirements actually completed.


A Master's or higher degree in social work is required.


  • Licensure as a Licensed Independent Clinical Social Worker by the Massachusetts Board of Registration in Social Work is required.

  • Based on assignment, travel may be required. Those employees who elect to use a motor vehicle for travel must have a current and valid Massachusetts Motor Vehicle Operator's license or the equivalent from another state.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

Job: *Community and Social Services

Organization: *Department of Mental Health

Title: Integrated Practice Specialist

Location: Massachusetts-Northampton-1 Prince Street

Requisition ID: 200007MI