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Riverside Community Care Insurance Specialist - Community Behavioral Health Center (CBHC) in Norwood, Massachusetts

We make a difference - in your community and in your career.

We have an exciting opportunity to join Riverside Community Care as an Insurance Specialist!

This position is important to the functioning of the program because of the growing complexity of the insurance needs of our CBHC and Outpatient persons served.

The Insurance Specialist will:

  • Coordinate Third Party insurance verifications

  • Verify insurance eligibility and benefits and enters insurance information into the electronic client record (EHR)

  • Obtain and track treatment authorizations

  • Oversee clients’ self-pay accounts

  • Update the third-party billing office of eligibility changes

  • Perform other front office support, Administrative and program support tasks as needed

    Schedule: Full-time 40 hours per week, with flexible days and hours with the possibility for hybrid work after training

    Rate: $19.00 per hour

    Why You'll Love RiversideWe make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Forbes named Riverside a best-in-state employer.

    Benefits include:

  • Comprehensive, high-quality health, dental, and vision insurance options

  • Flexible Spending Accounts – both medical and dependent care

  • Eleven paid holidays

  • Separate accruals for vacation (increases with tenure), personal, and sick time

  • Tax-deferred 403(b) retirement savings plan

  • Employee Assistance Plan / Travel Assistance Plan

  • Employee bonus for referrals resulting in hiring

  • Discounts to movie theaters, sporting, and entertainment events

  • Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee

    Learn more about our benefits and culture:

    Our Benefits (

    Our Culture

    Hear what employees think about working for Riverside! (

Required Skills

  • Excellent communication, interpersonal and organizational skills

  • Basic computer fluency, including Microsoft Office

Required Experience

  • High School diploma or equivalent

  • One year experience administrative and/or billing experience preferred

    Riverside Community Care is dedicated to the goal of building a culturally diverse and inclusive organization committed to working in a multicultural environment and strongly encourages applications from minorities. We provide equal opportunity for all persons seeking employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.