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Guardian Life Analytics and Reporting Lead, Group Benefits in Pittsfield, Massachusetts

Is the opportunity to join a culture where “We Do the Right Thing,” and “We Courageously Shape Our Future Together” important to you? If so, Guardian is seeking a talented and motivated individual to join our team as an Analytics and Reporting Lead for Underwriting & Operations, Group Benefits.

In this role, you will support Group Benefits Underwriting and Operations teams on all business insights and analytics needs, including development of reporting specifications and prioritization of demand, and back-end data strategy development. Your work will be crucial to providing analytical insights into the business, enabling well-informed decision making. This is a highly visible role where you will have the opportunity to make an impact and work directly with leadership.

You will report to the Head of Finance for Underwriting & Operations, Group Benefits.

You will:

  • Be responsible for three tranches of work supporting the Underwriting and Operations business areas:

  • Business insights

  • Reporting specification requests and prioritization

  • Back-end data strategy

  • Business insights:

  • Be the subject matter expert and point person on all reporting and analytics tools.

  • Conduct advanced business analytics, delivering impactful and actionable insights that drive decision-making.

  • Develop, publish, and maintain KPI dashboards, routinely analyzing and synthesizing data for the UW and Ops leadership team with recommended actions.

  • Bring innovative ways to analyze complex data and present insights, in simple and compelling ways to non-finance audiences.

  • Incorporate external benchmarking.

  • Reporting specification and prioritization:

  • Function as the liaison between the Underwriting and Operations business and the Business Insight Development team to “intake” and prioritize reporting and insight solutions.

  • Function as a project manager on all reporting requests, keeping teams on schedule and holding all parties accountable to project timelines.

  • Keep teams apprised of progress and pipeline through transparent communications. Running monthly reporting prioritization meetings with business stakeholders.

  • Partner with cross-functional stakeholders where needed to complete reporting requests.

  • Where applicable, define and communicate benefit realization.

  • Back-end data strategy:

  • In partnership with the Enterprise Data & Analytics team, you will develop and own the back-end data strategy for Underwriting and Operations, working to an end-state of self-service.

  • You will reinforce and refine existing data and processes to improve reporting optimization.

  • Ensure that our data and processes effectively support our business partner’s needs.

You have:

  • 8+ years of progressive Underwriting and/or Operations analytics experience within Group Insurance.

  • Bachelor’s degree in finance, Actuarial Science, Mathematics, Computer Science, or a related field.

  • Demonstrated business acumen; deep understanding of Underwriting and/or Operations value chain.

  • Strong analytical, organizational, and project management skills.

  • Experience building or shaping a back-end data strategy.

  • Someone with strong decision-making skills who asks thought provoking questions.

  • Proven ability to complete high quality work efficiently and increase autonomy over time.

  • A trusted advisor who will lead conversations with leadership. Organizational savvy with ability to influence.

  • Ability to synthesize large data sets into actionable insights and can communicate compelling recommendations to leaders.

  • An individual with excellent written, verbal communication, and interpersonal skills, who is comfortable presenting.

  • Proficient within the Microsoft office suite along with data visualization experience, Tableau software a plus.

Location:

  • Hybrid role - 2 days in the office, 3 days WFH - Preferred locations- Guardian home offices located in Bethlehem, PA, New York NY, Stamford CT, Holmdel, NJ or Boston, MA or in a Guardian regional office located in Atlanta, Chicago, Newport Beach, or Piano/Dallas

  • Travel to Guardian offices as determined by the People Leader.

Salary Range

$101,180.00 - $166,220.00

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Inspire Well-Being

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.

Health Care

  • Choice of [high deductible/copay] medical plans* with prescription drugs, including coverage for fertility and transgender inclusive benefits

  • Dental plan

  • Vision plan

  • Health care accounts – flexible spending, health reimbursement, and health savings accounts

  • Critical illness insurance

Life and Disability Insurance

  • Company-paid Life and Disability insurance plus voluntary supplemental coverage

  • Accident insurance

Retirement and Financial

  • 401(k) retirement plan with a company match, plus an annual age/service-based Company contribution and an annual profit-sharing contribution, if applicable

  • Complimentary 1:1 financial guidance with a licensed Fidelity representative

Time Off and Remote Work

  • Flexible work arrangements (part in-person/part remote)

  • Unlimited paid time off for most roles plus time off for volunteering, jury duty, voting, and bereavement

  • Personal holidays for colleagues to use in recognition of religious, cultural, or civic days

  • Paid parental leave and paid family and medical leave policies

Emotional Well-being and Work-Life

  • Emotional well-being, mental health, and work/life resources powered by Spring Health

  • Wellness programs, including fitness program and equipment reimbursement

  • Child, adult, and elder back-up care support through Bright Horizons

  • Adoption assistance

  • College planning

  • Tuition reimbursement

  • Student loan assistance

  • Commuter benefits in select metropolitan areas

Equity & Inclusion

Opportunities to build inclusive and meaningful connections through involvement in colleague-led affinity groups:

  • Employee Resource Groups:

  • Colleague Connection Committees

  • Community Involvement Committees

A culture that encourages colleagues to bring their authentic selves to work

  • Voluntary self-ID

  • Pronunciation and phonetic spelling of names

Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com .

Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.

Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being — mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com .

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