Massachusetts Veterans Jobs

Multiple opportunities for Certified Medical Assistants. Openings in Pittsfield, Lee and Great Barrington! All are full time, Monday through Friday- no evenings or weekends! Pay based on experience \$20-\$22/HR. Certified Medical Assistant Essential Duties and Responsibilities: - Welcome and escort patients to exam room; prepare patient for visit; accurately obtain and record patient\'s vital signs; perform patient intake to assist provider in directing patient care per written protocol; assist providers with exams, diagnostic or therapeutic procedures, as requested; direct patient following the visit. - May perform EKG\'s on selected patients; prepare laboratory requests and ensure accurate labels and records on all specimens; deliver specimens to designated area; retrieve lab results and x-ray reports; clean and restock exams rooms following a visit as needed. - Vaccine administration - Answer patient calls/messages to ensure timely response to their issues/inquiries; pre-register patient at time of appointment scheduling; accurately obtain information to ensure patient is appropriately triaged per protocol; ensure follow up booking required by patient care plan; cross train to provide backup patient services and reception duties. - Have clinical protocols/competencies reviewed yearly by supervising RN or clinical trainer; maintain CPR certification. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: - Ability to interact with others with tact and diplomacy; treat others with respect and consideration regardless of status or position; contribute to a positive team spirit; balance team and individual responsibilities; display highest degree of professionalism and ethics. - Respond appropriately to patient needs; manage difficult or emotional patient situations in a way that instills trust and respect; solicit feedback to improve performance. - Ability to manage multiple priorities; work well under pressure; complete tasks correctly and on time with limited supervision; step in, when needed, and cross train for additional site coverage; respond promptly to requests for service and assistance; confidence in leading and instructing others; ability to delegate effectively. - Ability to effectively present information in one-on-one or small group situations; respond well to questions; complete administrative duties accurately and timely. - Ability to calculate figures and amounts; solve practical problems; interpret a variety of instructions furnished in written, oral, diagram or schedule form. - Punctual and reliable; ability to maintain schedule commitments. - Spanish speaking/bilingual is a plus. Requirements: - High school or equivalent - Medical office experience is a plus as well as electronic medical records experience. - Massachusetts Certified Medical Assistant Certification is required.