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County Rainbow Taxi, Inc Dispatcher in Pittsfield, Massachusetts

Job Summary: Looking for a well-organized team player who is able to prioritize and meet deadlines. Basic duties include answering phones, assigning calls, and assisting drivers with directions and paperwork in a very busy office setting with heavy call volume. We are open 24hrs a day. The ideal candidate will be able to work weekend nights. Job Functions: Answer incoming calls; assist all callers and book transportation Communicate and assign calls to Taxi Drivers by phone or two-way radio Retrieve maps and assist drivers with directions and paperwork Perform clerical functions, data entry, and filing Perform other duties as needed Job Requirements: Requirements: Display a positive and professional attitude Excellent communication and customer service skills Reliable, dependable and possess an excellent work ethic Able to work in a fast-paced environment Computer and internet literate Able to multi-task Organized, neat and self-motivated Knowledgeable of Pittsfield and Berkshire County Willing to learn and perform other tasks as needed CORI, SORI, Fingerprint & Drug testing required for all applicants as mandated by the State of Massachusetts. Physical Requirements: Must be able to sit at a desk and work on a computer for an extended period of time.