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Berkshire Health Systems Office Coordinator Healthy Steps in Pittsfield, Massachusetts


  • The Office Coordinator is responsible for all administrative support duties for Harm Reduction to include the collection, management, storing and reporting of data collected for all locations.

  • POSITION QUALIFICATIONS (Minimum qualifications are required unless stated otherwise.)

  • Experience:

  • Prior experience working with individuals with opioid use disorder preferred.

  • Familiarity with Harm Reduction principles preferred.

  • 2 years experience in a busy office setting required.

  • Medical billing/charge entry experience preferred

  • Knowledge with tablet based data entry and telemedicine practices preferred.

  • Minimum of 1 year computer experience and familiarization with various databases including Excel and Access, Microsoft Word, and Power Point, Meditech preferred.

  • Knowledge about applicable policies related to data security and privacy, including HIPPA preferred.

  • Education and Training:

  • High school diploma is required, an Associate‚Äôs degree is preferred.

  • License, Certification & Registration:

  • Must complete all mandatory trainings required by DPH and BMC.

  • Other Requirements:

  • Organizational skills and ability to prioritize duties and requests while maintaining flexibility.

  • Knowledge of statistics preferred

  • Demonstrated interpersonal skills.

  • Ability to present information verbally and via virtual platforms.

  • Self-motivated

  • Critical thinking skills

  • Flexibility to cover for staff vacations and absences at all Berkshire Harm Reduction locations.