Massachusetts Veterans Jobs

Job Description

A large retail & commercial bank is looking for a Sr. Director, Testing to join their Digital Transformation team supporting their new digital bank which offers a high yield savings account. This role will be hybrid onsite preferably in Quincy or Boston MA (secondary locations NYC, Miami). The role will be 2-3 days onsite. The bank has close to $90B in assets, 9K employees and more 171M customers globally. In addition to providing excellent banking experiences for their customers, the bank also very involved in the community through charitable giving and philanthropy to give back to low/moderate income and underserved communities.

The Sr. Director, Testing manages / leads / oversees the QA team focusing on test automation for the Digital Bank at the country/group/CIO level. They will be responsible for people management, managing staffing and testing delivery budgets (roughly $15M) in the delivery of test planning, test preparation and test execution activities in adherence to standards for system testing. The Director will be creating and driving the testing roadmap and strategy for how we can test quicker and automate processes (hopefully leverage Gen AI). They will also be doing quality control to ensure proper testing to adhere to audits from regulators; as well as, relationship management and building across the organization globally. The incumbent is accountable for all phases of testing for a project or release including (but not limited to) system integration testing, business acceptance testing, performance testing, operability testing, and deployment verification testing. The Director should ensure the effective coordination of test planning and support, with required partners in the Business, CIO group, Infrastructure etc. The current testing team is outsourced to a provider in India as well as local onsite testing resources in MA encompassing roughly 150 resources, and there will be some collaboration with development teams in Spain.

The current testing environment leverages: Sauce Labs - Digital device testing tool, KaNest ATM Testing Simulation, Jmeter, LoadRunner and Talos.

Responsibility Statements

Manages and supports multiple CIO testing teams.

Manages creation, review and sign-off of testing documentation (e.g. test strategies, plans, schedule, cost estimates, test cases, dashboards, defect logs, test phase closure reports) and ensure all test artifacts adhere to testing standards and audit requirements.

Understands and communicates testing impact of scope changes / project change requests to the project management team both from a timeline/cost and a risk perspective.

Participates in test case creation and test case execution when required to ensure test teams meet project timelines and manage and support the team in creating reusable test assets for both manual and automated test scripts.

Oversees/ chairs the daily defect / status calls to ensure defects are documented and tracked and defect fixes are retested in timely manner and report the status of test planning, test execution and defects via daily dashboard reporting to project team using standard test quality metrics.

Develops and manages operational processes that are consistent across the portfolio; ensure QA processes are incorporated into overall technology delivery practices and standards

Manages the integrated intake/demand/schedule and periodically perform risk assessments; communicate and negotiate testing timelines, budget, staffing, scope and critical milestones with project managers. Manage business partner relationships to build knowledge of their business, applications and corresponding IT applications.

Acts as a consultant / resource to other areas of IT and the Business; promote and develop awareness of testing methodologies and standards.

Accountable for team adherence to prescribed testing processes, ensuring timely notification of issues/problems, review escalated risks and issues, work with stakeholders to develop contingency plans, resolve risks, and escalate further as necessary.

Ensures testing is conducted in a manner that does not impact the production environment (e.g. scheduling of file transmissions, etc.) and in accordance with established information security and information privacy policies and guidelines.

Implements quality, operational, and service management processes and ensure adherence to the processes.

Provides testing estimates and estimate revisions for costs and resources, track financial actuals against provided estimates and provide forecasts to appropriate stakeholders.

The base salary range for this position is $180,000-250,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors. Base salary is only part of the total compensation package.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

• 10-15+ years of experience in QA/QE domain, preferably in Financial Services (Banking and Digital Payments) or regulated industry

• Experience in managing large global teams

• Hands-on creation and enforcement of QA roadmap/strategy, process, procedure and methodology.

• Experience creating and managing a large portfolio of multi-matrixed testing teams.

• Hands on experience implementing Manual, Automated and Performance testing strategies for large portfolios.

• testing automation and exposure to tools such as Sauce Labs - Digital device testing tool, KaNest ATM Testing Simulation, Jmeter, LoadRunner and Talos

• Ability to prioritize and manage workload.

• Project management skills.

• Ability to build relationships and work collaboratively. - Gen AI

• digital banking/payments null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.