EBSCO Information Services Content Integration Manager (Remote) in Remote, Massachusetts
EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 2,700 people worldwide, most now working hybrid or remotely. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and outstanding team. EIS is a company that will motivate you, inspire you, and allow you to grow. Our mission is to transform lives by providing relevant and reliable information when, where, and how people need it. We are looking for bright and creative individuals whose unique differences will allow us to achieve this inclusive mission around the world.
Would you like to join a team dedicated to delivering high-impact content to students, researchers, and medical and business professionals? As Content Integration Manager, you’ll have a powerful opportunity to improve our end users’ experience with searching, discovering, and consuming the research metadata and full text content that meets their needs. You’ll coach, guide, mentor, and develop the team responsible for designing, building, and enhancing our Discovery and Research products. You’ll be a thought partner for your team, the leadership team, and business teams across Product Management, Technology, and Publisher Relations. You’ll work hands-on with engineers, driving execution, removing obstacles, and helping the team relentlessly improve. You’ll contribute excellent communication skills, passion for team engagement, metrics and data-driven decision making, and systems thinking in a fast-paced environment that thrives on continuous improvement.
This remote position is U.S.-based only (excluding U.S. territories)
What You’ll Do (Primary Responsibilities):
Manage and grow a team of Content Integration Engineers, across functions that include publisher outreach, content processing, vendor and partner management, and data transformation.
Attract, recruit, develop, and retain top talent. Cultivate leaders.
Coach for strong collaboration and shared accountability, with a focus on thoughtful, fast, and disciplined execution.
Identify and solve cross-functional and inter-team challenges. Build positive, trust-based culture.
Coach team on building trust through high-quality, thoughtful, and consistent delivery of projects that vary in complexity and size.
Support our partner organization in India and our vendor partners responsible for daily content production.
You will be welcomed as a member of Metadata Mapping and Transformation team (known as team "Cartographers"), a team of 5-7 Content Integration Engineers who own the end-to-end content lifecycle, from working with publishers, to content extraction, transformation, and loading. Our team enjoys the flexibility and greater work life balance working remotely offers. There will be ample resources, tools, training, and support to ensure your success as a Content Integration Manager and your development and career growth at EIS.
7+ years of experience as a people manager, with strong coaching mindset and mentoring skills, and a track record of supporting growth and development of teams and individuals
3+ years of data management experience. Includes experience in ETL operations and /or AWS cloud-based operations
3+ years of experience working with standard bibliographic data and content formats including but not limited to: XML (NLM, JATs, etc), JSON, PDF, HTML, etc.
Bachelors Degree in Communcations, Publishing, Information Science or related field
What sets you apart:
Coaching and Leadership: You foster a people-first organization with a strong emphasis on a coaching culture. You're a champion for individual development and career advancement, and continually enhance employee engagement
Moves others to Action: You champion a team culture that values a customer-first mindset, and values collaboration. You drive initiatives that improve speed to market, content completeness, content quality, and operational margins, using clear metrics. You exhibit high energy, passion, humor, and intensity
Communication & Presentation: You have superb communication and presentation skills and a proven ability to influence across reporting lines and communicate complex change. You communicate and present ideas clearly and with confidence
Continuous Improvement: You create an environment that fosters and rewards creative problem-solving, experimentation, and intelligent risk-taking. You maximize value by evolving established practices.
Measures what matters. You manage your operation with data and clear metrics, using them to identify root causes and trends and drive long-term, sustainable improvement
Master’s degree in Library and Information Science
Our Offer to You:
Target Annual Compensation Range: $ 112,790 - 161,125
The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position’s work location.
EBSCO provides a generous benefits program including
Medical, Dental, Vision, Life and Disability Insurance and Flexible spending accounts
Retirement Savings Plan
Paid Parental Leave
Holidays and Paid Time Off (PTO)
And much more! Check it out here: https://www.ebsco.com/about/benefits
We work hard to embrace diversity, equity, and inclusion and encourage everyone at EBSCO to bring their authentic selves to work every day. We have a wide representation of employee resource groups. To learn more, visit https://www.ebsco.com/about/diversity-equity-inclusion
The EBSCO Way
At EBSCO, our culture is defined by ten guiding principles. We put our customers first, and we're always looking for ways to innovate and improve. We make decisions based on facts, communicate openly, and hold ourselves accountable for results. Trust, respect, and care for each other are essential to how we work. Every day, our actions and teamwork shape who we are as a company. To learn more about our culture, visit https://www.ebsco.com/about/culture .
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.
EBSCO Information Services
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