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Massachusetts Employer Transportation Coordinator in Salem, Massachusetts

NOTICE OF VACANCY TITLE Transportation Coordinator, Salem Council on Aging POSITION STATUS: Full-time, 35 hours per week, non-union position w/benefits REPORTS TO: Council on Aging Director SUPERVIISON EXERCISED: Van drivers SALARY: \$55,000.00 - \$60,000.00; DOQ with excellent benefits. JOB SUMMARY Position includes coordinating transportation services for Salem residents who are 60 and older and individuals living with a disability, including scheduling, routing and dispatching, as well as ensuring that Council on Aging (COA) vans are properly registered, inspected and in safe working order. DUTIES INCLUDE Supervise van drivers, including preparation of route schedules and their compliance with COA transportation policies. Assist in the recruitment and hiring process of additional drivers as needed. Coordinating schedule of rides, including creating routes, establishing daily schedules, prioritizing requests and dispatching. Coordinating with other COA departments, AgeSpan, City of Salem Planning Department for Community Development Block Grant funding and similar agencies and organizations with which the program interacts regularly. Review, record and analyze ridership statistics, including documentation of passenger donations. Continually evaluate transportation policies for efficiency and make recommendations to the director. In conjunction with the COA Director, establish and maintain a strong relationship with other appropriate agencies for the maintenance and safe operation of COA vans. Serve on Committees regarding city initiatives as required. Meet regularly with the Director of COA. Annually organize CPR, driver-sensitivity and other training courses (at no cost), at the discretion of the director and coordinate same for drivers. Maintain, update, review employee driving records. Oversee Inspection and Maintenance of Vehicles. Work closely with DPS and local garages for service. Other duties as assigned and as requested by the COA Director. KNOWLEDGE, SKILLS AND ABILITIES Proficient grant writing and reporting skills to secure annual funding as well as the ability to pro-actively research and seek out additional funding opportunities. Demonstrated proficiency with Web navigation and website updating, along with computer applications, including Internet Explorer, Microsoft Word, Microsoft Excel and Outlook Express. Ability to deal with highly stressful situations while quickly resolving issues, ability to drive a 14-passenger van, when needed. QUALIFICATIONS: Minimum of Bachelor\'s degree. Excellent organizational skills At least two years? previous supervisory experience or any equivalent combination of training and experience that demonstrates possession of required knowledge, skills and abilities. Valid Massachusetts driver?s license, in good standing (driving record will be required). Strong interpersonal skills with patience and interest in senior population and those individuals living with a disability. Working knowledge of Salem streets and neighborhoods. Ability to speak Spanish preferred, but not required. PHYSICAL DEMANDS AND WORK ENVIRONMENT More than half the time is spent in a normal office setting. Noise level in office is moderate, depending upon program(s) taking place. Occasionally drives the COA van. Regularly use of computer keyboards and two-way radio, regular need to communicate with others, and employee is required to be mobile. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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