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Eliot Community Human Services Bilingual Intensive Care Coordinator CSA- Hybrid & Flexible Schedule in Saugus, Massachusetts

Description

Eliot is committed to employee growth & retention by offering a comprehensive total rewards package including but not limited to:

  • 75% Company Contribution to Medical and Dental Insurance

  • 12 Paid Holidays, 15 to 20 Vacation Days Annually, 12 Sick Days Annually

  • 401(k) Retirement Plan with Employer Match

  • 100% Company-Paid Life & Accidental Death Insurance

  • 100% Company Paid Short & Long-Term Disability Insurance

  • $3000 Employee Referral Bonus

  • $3000 Annual Tuition/Professional Development Reimbursement

  • Opportunities for growth internally within our 100+ programs across Massachusetts

  • Comprehensive Staff Orientation, Training Programs & Professional Development Assistance

  • FSA, Dependent Care, transportation reimbursement

Our Child, Youth and Family Behavioral Health Services encompass multiple service systems that include: Intensive Care Coordination, Family Support and Training, In-Home Therapy, Therapeutic Mentoring, Outpatient Counseling and Psychiatry, and other community based programming. Service delivery is collaborative, family driven and youth guided, with a focus on individual and family strengths, needs, and preferences.

Qualifications: Bilingual in English and either Spanish, Haitian Creole, Portuguese, Mandarin or Arabic. Bachelor’s or Master’s degree in human services or independently licensed as a LICSW or LMHC and one (1) year experience working with the target population. Experience in navigating child/family service systems and experience advocating for family members who are involved with behavioral health systems . Substantial direct experience working with child mental health issues and crisis management. Experience with, and commitment to, family-focused care for children; demonstrated capacity to work collaboratively and effectively with families and community-based colleagues (teachers, caseworkers, informal supports) toward the normalization of children's functioning. Strong interpersonal skills in terms of developing a working relationship with a variety of individuals in a variety of contexts.

Responsibilities:

  • Provide phone outreach to new referrals regarding the Eliot CSA and the role of the Care Coordinator and Family Partner.

  • Initiate planning that includes intake meetings offered within 3 days after referral, to hear directly from the family what they hope to achieve through involvement with Eliot CSA,

  • Orient the family and the member to the wraparound process, identify strengths and needs of the child and family, and begin development of the wraparound team membership.

  • Conduct a comprehensive home-based assessment inclusive of the CANS and other tools as determined necessary, which occurs in the youth’s home or another location of the family’s choice.

  • Develop a risk management/safety plan in collaboration with the family and collaterals.

  • Develop and implement a youth and family centered ICP in collaboration with the family and collaterals.Make referrals and linkages to appropriate supports as identified in the ICP.

  • Identify and develop natural family supports.

  • Identify and assist the youth and family to obtain and monitor the delivery of available services including, medical, educational, social, therapeutic and other related services. Assist family with system navigation of these services.

  • Conduct and facilitate monthly Care Planning Team meetings in accordance with contractual expectations for membership.

  • Monitor and authorize on-going use of services provided to members to meet the specific goals of the member's plan, as identified within the CPT.

  • Work with the CPT to identify or develop informal community resources to support the member's accomplishment of their goals.

  • Rotating on-call responsibilities

You will be supported through ongoing training in the Wraparound Model, billing practices, exposure and collaboration with other community systems, training in evidence based and trauma informed models, and consistent weekly supervision. Eliot is committed to employee growth and retention offering a comprehensive benefit package including but not limited to:

  • Professional development through internal and external clinical training opportunities

  • Tuition reimbursement which also supports licensure, training, and conference reimbursement

  • Supervision toward professional licensure

  • Flexible and hybrid scheduling

  • Opportunities for growth or internal transfers within any of our programs serving an array of diverse populations

  • Three weeks paid vacation first year of employment and four weeks second year of employment

  • 12 paid holidays

  • 75 percent employee coverage on health and dental insurance

  • 401K with employee match options

  • Paid sick leave

  • Employee paid life and disability insurance

  • Transportation reimbursement at the federal rate

Schedule: Full Time, 40 hours/week. Hybrid and Flexible schedules available.

Salary: $47,000.00 - BA ; $55,000.00 - MA & LCSW; $60,000.00 for licensed (LMHC, LICSW, LMFT) with opportunity to earn incentive bonuses monthly, $600+ for exceeding caseload. Bilingual candidates preferred 6% bilingual rate added.

Eliot is committed to identifying and dismantling barriers that prevent people with marginalized racial identities from actualizing their full employment potential, assuming leadership roles, or from fully engaging at all levels in the workplace.

Qualifications

Skills

Preferred

  • Bilingual: Novice

Education

Required

  • MA or better

Licenses & Certifications

Preferred

  • LMFT

  • LMHC

  • LICSW

  • CANS Assessment

Experience

Preferred

  • Experience in navigating child/family service systems and with advocating for family members who are involved with behavioral health systems. Substantial direct experience working with child mental health issues and crisis management.
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