Job Information
Eliot Community Human Services Bilingual Intensive Care Coordinator CSA- Hybrid & Flexible Schedule in Saugus, Massachusetts
Description
Eliot is committed to employee growth & retention by offering a comprehensive total rewards package including but not limited to:
75% Company Contribution to Medical and Dental Insurance
12 Paid Holidays, 15 to 20 Vacation Days Annually, 12 Sick Days Annually
401(k) Retirement Plan with Employer Match
100% Company-Paid Life & Accidental Death Insurance
100% Company Paid Short & Long-Term Disability Insurance
$3000 Employee Referral Bonus
$3000 Annual Tuition/Professional Development Reimbursement
Opportunities for growth internally within our 100+ programs across Massachusetts
Comprehensive Staff Orientation, Training Programs & Professional Development Assistance
FSA, Dependent Care, transportation reimbursement
Our Child, Youth and Family Behavioral Health Services encompass multiple service systems that include: Intensive Care Coordination, Family Support and Training, In-Home Therapy, Therapeutic Mentoring, Outpatient Counseling and Psychiatry, and other community based programming. Service delivery is collaborative, family driven and youth guided, with a focus on individual and family strengths, needs, and preferences.
Qualifications: Bilingual in English and either Spanish, Haitian Creole, Portuguese, Mandarin or Arabic. Bachelor’s or Master’s degree in human services or independently licensed as a LICSW or LMHC and one (1) year experience working with the target population. Experience in navigating child/family service systems and experience advocating for family members who are involved with behavioral health systems . Substantial direct experience working with child mental health issues and crisis management. Experience with, and commitment to, family-focused care for children; demonstrated capacity to work collaboratively and effectively with families and community-based colleagues (teachers, caseworkers, informal supports) toward the normalization of children's functioning. Strong interpersonal skills in terms of developing a working relationship with a variety of individuals in a variety of contexts.
Responsibilities:
Provide phone outreach to new referrals regarding the Eliot CSA and the role of the Care Coordinator and Family Partner.
Initiate planning that includes intake meetings offered within 3 days after referral, to hear directly from the family what they hope to achieve through involvement with Eliot CSA,
Orient the family and the member to the wraparound process, identify strengths and needs of the child and family, and begin development of the wraparound team membership.
Conduct a comprehensive home-based assessment inclusive of the CANS and other tools as determined necessary, which occurs in the youth’s home or another location of the family’s choice.
Develop a risk management/safety plan in collaboration with the family and collaterals.
Develop and implement a youth and family centered ICP in collaboration with the family and collaterals.Make referrals and linkages to appropriate supports as identified in the ICP.
Identify and develop natural family supports.
Identify and assist the youth and family to obtain and monitor the delivery of available services including, medical, educational, social, therapeutic and other related services. Assist family with system navigation of these services.
Conduct and facilitate monthly Care Planning Team meetings in accordance with contractual expectations for membership.
Monitor and authorize on-going use of services provided to members to meet the specific goals of the member's plan, as identified within the CPT.
Work with the CPT to identify or develop informal community resources to support the member's accomplishment of their goals.
Rotating on-call responsibilities
You will be supported through ongoing training in the Wraparound Model, billing practices, exposure and collaboration with other community systems, training in evidence based and trauma informed models, and consistent weekly supervision. Eliot is committed to employee growth and retention offering a comprehensive benefit package including but not limited to:
Professional development through internal and external clinical training opportunities
Tuition reimbursement which also supports licensure, training, and conference reimbursement
Supervision toward professional licensure
Flexible and hybrid scheduling
Opportunities for growth or internal transfers within any of our programs serving an array of diverse populations
Three weeks paid vacation first year of employment and four weeks second year of employment
12 paid holidays
75 percent employee coverage on health and dental insurance
401K with employee match options
Paid sick leave
Employee paid life and disability insurance
Transportation reimbursement at the federal rate
Schedule: Full Time, 40 hours/week. Hybrid and Flexible schedules available.
Salary: $47,000.00 - BA ; $55,000.00 - MA & LCSW; $60,000.00 for licensed (LMHC, LICSW, LMFT) with opportunity to earn incentive bonuses monthly, $600+ for exceeding caseload. Bilingual candidates preferred 6% bilingual rate added.
Eliot is committed to identifying and dismantling barriers that prevent people with marginalized racial identities from actualizing their full employment potential, assuming leadership roles, or from fully engaging at all levels in the workplace.
Qualifications
Skills
Preferred
- Bilingual: Novice
Education
Required
- MA or better
Licenses & Certifications
Preferred
LMFT
LMHC
LICSW
CANS Assessment
Experience
Preferred
- Experience in navigating child/family service systems and with advocating for family members who are involved with behavioral health systems. Substantial direct experience working with child mental health issues and crisis management.