Job Information
Pearle Vision Licensed Dispensing Optician/Team Lead in Saugus, Massachusetts
At Pearle Vision, we are committed to delivering exceptional service and high-quality eyewear to our valued patients. We pride ourselves on creating a welcoming environment where patients receive personalized attention and professional advice to meet their vision needs. As a growing practice, we are looking for a talented and enthusiastic Licensed Dispensing Optician to join our dynamic team. As a Licensed Dispensing Optician, you will play a pivotal role in our patient's experience with us. You will be responsible for maintaining the daily operations of the sales floor alongside your co-workers, contributing to a positive and team based work environment, and consistently providing our patients with exceptional experiences. As a Team Lead, you will help train and motivate staff in a positive and effective manner, ensuring that daily protocols and policies are being followed. You will also aid management with miscellaneous projects as needed. Key Responsibilities * Patient Care: Assist patients with frame selection, ensuring comfort, style, and functionality. * Prescription Interpretation: Accurately interpret optical prescriptions and provide suitable lens options. * Customer Service: Deliver exceptional service by addressing patient concerns, adjusting frames, and performing repairs. * Sales Support: Utilize your training and knowledge to educate patients on the benefits of different lens materials, coatings, and frame styles, helping them make informed purchasing decisions. * Compliance: Maintain compliance with all policies and procedures as well as state and federal regulations, including proper documentation and adherence to all safety and quality standards. Qualifications * Licensing: Must hold a valid Dispensing Optician License in the state of Massachusetts. * Technical Skills: Proficient in using optical equipment such as lensometer; strong understanding of lens materials, coatings, and frame adjustments. * Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex information in a clear, patient-friendly manner. * Customer Focus: Strong customer service skills with a passion for helping others. * Team Player: Ability to work collaboratively with co-workers. What We Offer * Competitive Salary: Commensurate with experience and qualifications. You will have a base hourly rate plus commissions * Benefits: Vacation time, paid holidays, and medical and dental insurance available for full time staff; sick time, and retirement plan with company match available to all employees. * Professional Development: We provide ample mentoring and opportunities for growth within our business. * Supportive Work Environment: A caring and inclusive team that values your input and expertise. We will consider both full time and part time applicants. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.