Job Information
JeanComputech Corp Administrative Assistant in Somerville, Massachusetts
JeanComputech Corporation is a private company focused on providing IT and Telecom services. With headquarters in Boston, MA and multiple branch locations, JeanComputech Corporation serves as a one-stop shopping place for small, medium, and enterprise-sized. Role description As an Administrative Assistant, you will provide vital support to CEO/CTO of a growing IT and Telcom company. Strong communication, administrative, organizational, and time management skills are key, with knowledge of task tracking software. Your tasks will include assisting with correspondence, maintaining records, handling special projects, supporting field service technicians, and ensuring customer satisfaction. In this role, you will have the opportunity to make a significant impact on the business while advancing your career. We are looking for a leader who can juggle multiple competing priorities, react, and recalibrate quickly without missing a beat as situations evolve. If this sounds like you, we encourage you to apply! What will you be doing? - Assist CEO/CTO in reviewing and assigning workload - Maintain records in a timely, accurate, and organized manner - Provide customer service with prompt and efficient responses via phone and email - Prepare plans and provide for the implementation of special administrative projects How will you succeed in this role? - Take initiative: Understanding the goal, developing a plan, and delivering it - Be Inquisitive: Not afraid to ask good questions and to challenge the status quo to find better ways to do things - Be Tech-savvy: Leverage technology to help increase efficiency and optimize organizational and individual performance - Be a Good Communicator: Value excellent communication and collaboration; ability to communicate effectively with stakeholders at all levels, verbally and in writing - Be Detailed-oriented: Understanding and appreciating the importance of the details while seeing the big picture - Be Flexible: Willing to go above and beyond and can adapt quickly to changing circumstances Qualifications: - Administrative experience preferred - Prior experience in customer support - Computer literacy required