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Tatte Bakery & Cafe Counter Team Members - Tatte Assembly Row in Somerville, Massachusetts


Our counter team members welcome and care for guests in our cafes. Counter team members will have a working knowledge of all Tatte products, delivering delicious savory dishes and pastries, operating the point-of-sale register, and keeping a clean and organized workspace. We expect our counter team members to:

  • Engaging, warm, and welcoming communication skills and presence

  • Have a passion for and deep knowledge of our coffee menu, our bakery and savory offerings, and genuine hospitality

  • Have a desire to help where needed and work as part of a team

  • Live from Tatte’s core values and help Tatte deliver on its mission

  • Have flexibility to work a variety of shifts, including weekends, holidays, & afternoons/evenings

Our Benefits and Perks

  • Competitive pay (counters start at $11/hr plus tips---typically team members make $18-$22/hr+ including tips)

  • 401(k) (with a vesting match)

  • Health, dental and vision insurance for full-time team members

  • Vacation time (after 1 year of full-time service)

  • Free employee assistance program services

  • Flexible schedule with no late nights

  • Internal English and Spanish classes

  • Free drinks and generously discounted meals

  • Exciting potential for growth

Summary of Counter Team Members’ Primary Responsibilities

  • Provides gracious and high-quality service to our guests by, among other things, welcoming guests to our cafes and engaging with them throughout their experience

  • Determine guests' needs by asking questions and sharing product knowledge

  • Has comprehensive knowledge of all Tatte products

  • Takes guests’ orders using our point-of-sale system/register

  • Executes all Tatte product and packaging standards

  • Delivers coffee beverages and food to guests

  • Maintains clean and well-stocked café stations

  • Actively maintains and supports café cleanliness and visual/brand standards

  • Complies with and follows all safety and sanitation standards at all times while adhering to our policies and procedures

  • Other duties as assigned

Essential Functions/Working Conditions for FOH Positions

  • Strong communication skills

  • Ability to work in a fast-paced environment

  • Able to grasp and reach overhead

  • Must be able to lift, move, and carry 50+lbs

  • Must be able to work 8+ hours a day on feet

Join us on our journey to create something special!