Massachusetts Veterans Jobs

customer service specialist - receptionist.

• somerville , massachusetts

• posted august 30, 2024

job details

summary

• $21 - $22 per hour

• temp to perm

• associate degree

• category office and administrative support occupations

• referenceAB_4599653

job details

The Service Specialist meets and greets visitors and guests at the reception desk at our Assembly Row campus. With a mature, pleasant and gracious demeanor, the Service Specialist utilizes knowledge of office systems and procedures, regulations and departmental functions to provide support to employees and guests. Workplace Services will provide coverage from 7:30 a.m. until 5:00 p.m., Monday through Friday.

salary: $21 - $22 per hour

shift: First

work hours: 8:30 AM - 5 PM

education: Associate

Responsibilities

• Manages the lobby/reception area

• Greets visitors and vendors graciously and courteously while maintaining the security of the environment.

• Assist with visitor welcome experience, including temporary badge access, parking validation and contact appropriate department contact for visitor

• Directs visitors and guests to meeting location when needed

• Answers reception telephone line and responds to general inquiries; redirects callers or takes messages.

• Serves as a back-up to other Service Specialists during breaks and vacations

• Assists with supply purchases and distribution.

• Assist Workplace Services with administrative issues at Assembly Row (i.e. check condition of conference and meeting space and remediate, as needed) and, at times, works with Workplace Services and Mass General Brigham Security on integrated projects

• Performs data entry and other ad hoc duties, as requested

Skills

• Customer Service

• Email Communications

• Receptionist Duties

• Telephone Etiquette

• Data Entry

• Excel

• Word

Qualifications

• Years of experience: 0 years

• Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

get in touch

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SD

samantha dougherty

• sam.dougherty@randstadusa.com