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Mirakl Senior People Operations Specialist in Somerville, Massachusetts

Last year, online marketplaces grew at more than twice the rate of digital commerce overall. Why? Because online marketplaces offer customers a better experience, and a deeper and wider assortment by bringing together third-party sellers through a single site.

Mirakl’s mission is simple. We help our clients seize this opportunity by providing the unrivaled expertise, technology, and partner ecosystem that B2B and B2C organizations need to launch and grow their own online marketplaces. Mirakl’s latest $300M fundraising values Mirakl at $1.5B, and places it among the most dynamic players in eCommerce, globally. With this funding, Mirakl will hire 1,000 passionate new Mirakl workers over the next 3 years.

As Mirakl continues to grow, we’re committed to staying true to our core values: get things done, go above & beyond, succeed through expertise, work hard together, and satisfy & empower clients.

Who is Mirakl:

  • The industry’s first and most advanced enterprise marketplace SaaS platform, at the heart of digital transformation, for the world's most forward-thinking organizations

  • A hypergrowth company with a global presence, and 500+ employees in 12 countries with offices in Paris, Boston, London, Munich, Barcelona, Stockholm, Bordeaux, Sydney and São Paulo

  • Enabling over 300 of the world’s leading companies including ABB, Astore by AccorHotels, Best Buy Canada, Carrefour, Catch Group, Changi Airport, Darty, The Kroger Co., Leroy Merlin, Maisons Du Monde, Metro, and Toyota Material Handling with the speed, scale and agility to win in the changing eCommerce landscape.

To support this rapid adoption of the marketplace model, and take an active part in our growth, Mirakl is looking for a Senior People Operations Specialist to join our growing People Team.

Your Impact:

Mirakl’s People Operations Team is dedicated to streamlining people processes and providing top-notch support to our team’s from their first day and beyond. The People Operations Team plays a key role in the organizations ability to scale quickly and effectively all while keeping our teams happy.

What you will do at Mirakl:

  • Develop and manage core people processes - employee onboarding/offboarding, immigration, leave requests, etc.

  • Management key elements of the HRIS implementation project

  • Maintain accurate records in the HRIS, payroll & benefits systems, and other third-party systems

  • Support the People Partner team by managing day-to-day operational tasks and workflows

  • Conduct audits, ensuring compliance with legal, regulatory, and company requirements

  • Lead compensation changes, position changes, and relevant documentation

  • Assist with policy revisions, and other people team projects as assigned

  • Total Rewards: Ensuring that our compensation and benefits packages support our efforts to attract and retain top talent. More specifically, the Senior People Operations Specialist will support:

  • Compensation operations, including adjusting compensation details and operating regular compensation processes

  • Benefits administration, including responding to questions and requests from Mirakl team members

  • Benefits plan design and benefits broker relationship management

Requirements

  • 4+ years of People Ops experience or generalist experience in an HR function

  • Proficiency in Oracle and Greenhouse or similar systems

  • Creative mindset blended with a detail-oriented personality

  • A proven knack for automating processes to save time and improve efficiency

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