AAA Northeast Insurance Agent Trainee Job Opening in South Dennis, Massachusetts


Let us help you launch your career to become a Licensed Insurance Sales Agent!

This position provides the opportunity for motivated individuals to become a Licensed Insurance Agent. Paid classroom and hands-on training is provided to assist trainees in the active pursuit of his/her State Property/Casualty Licenses. Our Insurance Agent Trainees will actively prepare to become a licensed agent through attending appropriate courses, self-study, and participation in training activities to learn skills and accumulate experience.


Trainees will develop sales skills; actively acquire the Insurance industry knowledge necessary to achieve licensing. It is expected that this position serves as a transition to licensed Insurance Agent for no more than one calendar year from appointment as an Agent Trainee. Once licensed, Insurance Sales Agents are responsible for reaching & exceeding their assigned sales goal. Goals will be achieved by selling personal insurance products, including auto, home, umbrella and life products.


  • Inbound, outbound and potentially face to face multi-media contact with new and existing clients to discuss their needs, explain insurance and emphasize benefits of various product offerings based on analysis of those needs

  • Quote prices on products and/or services and answer any related questions

  • Sell and complete applications along with agency/company specific paperwork.

  • Meet and exceed sales goals through new product sales, lead generation and follow up, cross selling, retention of current customers, and referrals from existing customers

  • Uphold the highest levels of integrity and provide exceptional customer service during all touch points with both internal and external clients

  • Understand, promote and remain current on company underwriting guidelines, announcements, and memos related to changes in company policies and procedures

  • Responsible for sales administration and reporting activities.

  • Ensure applications and paperwork are completed accurately and in a timely manner

  • Other duties as assigned


  • High School Diploma/equivalent required, college experience a plus

  • Must acquire and maintain State Property/Casualty licenses as required

  • Bilingual (English/Spanish) a plus.

  • Minimum 1 year successful business-to-consumer sales experience

  • Strong demonstrated ability to market and sell in multi-product environment where cross selling and customer retention is essential to sales goal attainment.

  • Excellent interpersonal skills including written, verbal and presentation delivery with ability to clearly communicate the features and benefits of insurance and other ancillary products to customers

  • Demonstrated ability to develop and maintain customer relationships and provide excellent customer service

  • Knowledge of or ability to learn insurance laws, regulations and processes, ability to analyze and interpret insurance policies and insurance coverage and/or experience in working in a compliance and regulatory environment strongly preferred.

  • Strong computer skills and working knowledge of Microsoft Office applications including Outlook Email, Word and Excel.

AAA Northeast is one of the largest and most innovative membership organizations in North America. It is a multi-business organization comprising more than 60 locations in a six-state area. We provide valuable roadside service to our 5.1 million members, as well as many specialized services such as Financial Services & Loans, Insurance, Travel, Discounts, Auto Glass, and Driver Training.

AAA is a key advocate for issues impacting the traveling public, such as highway safety, road maintenance and related legislation. We have a unique organizational model and many of our businesses are the largest and most sought after in their industries. AAA Northeast employees help and serve as a way of life. Through a 100-year legacy of service stewardship, our employees make valuable contributions to our workplace and the community that surrounds us. In order to continue our mission, our organization is expanding and we need talented people to work alongside us in creating our next 100 years.

Requisition Number: 19-0048

Title: Insurance Agent Trainee Job Opening

City: South Dennis

State: MA

Status: Full-Time

Type of Position: Regular

Schedule: Monday-Friday 9:00am - 5:00pm Alternating Saturdays 9:00am - 1:00pm