Mount Holyoke College Administrative Systems Analyst in South Hadley, Massachusetts
Administrative Systems Analyst Position Type: Staff Full-time Hours per week: 37.5 Work Schedule: M-F 8:30am-5:00pm Department Summary & Job Purpose: Working under general supervision, the professional and graduate education administrative systems analyst provides technical and business system support to academic and administrative areas. Through an expert understanding of data relationships and configuration of administrative, admissions and student information systems, the systems analyst has responsibilities including: gathering requirements, writing functional specifications, creating business process documentation, creating reporting and data visualizations, setup and configuration of academic computing systems, testing, and troubleshooting. The systems analyst has responsibility for ensuring our key systems and applications operate in a manner that enables staff to leverage system capabilities and be operationally efficient. The analyst must take a broad, cross-departmental view of the organization; understand higher education, admissions, enrollment, organizational and departmental policies, processes and procedures; and promote the effective use of the campus technology and applications to meet organizational goals and needs. SYSTEMS ADMINISTRATION - Lead activities related to applications implementation and management. Analyze system data, processes and system interactions to identify and evaluate impacts of updates to on-going production and methods for accessing, using and/or migrating data. - Analyze and implement interfaces with other campus and enterprise systems. Qualifications: - Bachelor?s degree in information/computer science or management information systems (MIS) and 5 +years' relevant/progressive experience or an equivalent combination. - Experience in higher education working with enrollment management, admissions, financial aid, and/or registrar's office. Experience with requirements gathering, specification creation, development, report writing, testing, and production support. - Ability to work independently yet also coordinate effectively in a team environment. Strong interpersonal diplomacy, and communications. Ability to build and maintain effective relationships that improve internal operations within and outside of the department. - Exceptional analytical, critical thinking and problem-solving skills. Demonstrated ability to analyze system data, conduct data reconciliations, troubleshoot problems, interpret operational needs, see relationships between components and order components in priority, develop integrated creative solutions, prioritize work and exercise independent judgment based on an understanding of institutional policies and activities. Background Checks: Mount Holyoke College is committed to providing a safe and secure environment, supported by qualified employees that will allow all of its students, faculty, staff and those associated with them to successfully carry out the mission of the college. As a condition of employment, the College will conduct appropriate background checks for all new hires. Mount Holyoke has designated the Office of Human Resources as the office responsible for ensuring that background checks (CORI, SORI, Credit History, and Driver's Credential) are completed and utilized in the hiring process and Five College Office of Compliance and Risk Management as the office responsible for facilitating background checks as articulated in this policy. Application materials must include 1) a cover letter summarizing interests and qualifications, 2) a complete resume or curriculum vitae, and 3) contact information for 3 professional references. For a complete job description and how to apply visit: www.mtholyoke.edu Mount Holyoke College is an Equal Opportunity Employer.