EIS Wire & Cable Quality Engineering Manager in South Hadley, Massachusetts
SOUTH HADLEY PLEASE SEE WEBSITE FOR FULL JOB DESCRIPTION Quality Manager Summary The Quality Manager provides the leadership necessary to establish and maintain quality levels of products from the supply to customer by driving an effective quality system. This role is responsible for quality compliance of all functions and to drive Continuous Improvements to support the overall Operation, Supply Chain, and Customer Service, while fostering a cross functional quality, compliance, and performance culture. This role is responsible for the leadership, development, implementation, and management of all QA programs and activities. They provide technical expertise and support to ensure compliance to ISO-9001:2015, other regulatory requirements, and product quality; utilize tools such as auditing, process evaluation, trend analysis to achieve continuous improvement and business objectives. Description Of Duties and Responsibilities Overall responsibility for product quality in the plant through promoting Quality throughout plant. Leads MRB and coordinates regular meetings and conducts Quality Training for Area Managers, operators, and other plant associates. Ability to coordinate work schedules to support pre-planned production schedules to assist achieving an on-time and in-full delivery to customers. Leads in the documentation and implementation of an ISO-9001:2015 based quality management system and ensures that the Quality Management System components and processes are current and maintained to meet ISO Internal and external requirements. Drive improvement of process capabilities (Cpk\'s) working with equipment OEM\'s and process engineering. Drives implementation of process control by using tools and technologies such as poka-yoke to inhibit, correct, or highlight when an error occurs. Works with plant operations to lead and drive improvement in process efficiency and product quality. Drives problem solving tool through the organization by coaching all plant personnel in effective root cause analysis investigation using tools such as fishbone, fault tree analysis, and turning failure off/on. Assists management in providing key process metrics Ensures calibration of measuring gages/testing equipment at each location. Ensures calibration of measuring gages/testing equipment at each location. Assists in driving progress toward prompt Supplier Claim resolution, makes claim presentations to the internal Procurement team and Suppliers as needed. Evaluates customer and works toward timely resolution. Qualification And Experience Requirements Bachelor\'s degree in engineering or 10+ years in quality management experience in a manufacturing environment, preferred or combination of experience and education. Identifying process Capabilities and process controls with tools such as Statistical Process Control (SPC), FMEA, CpK\'s, and inspection plans as required. DOE, and Poka-Yoke experience. ISO 9001:2015 management systems compliance, continuous improvement and standard quality and operational excellence tools required. Analyzing performance data to identify trends and make recommendations for process improvements. Highly articulate verbal and written communication skills Highly motivated self-starter, able to prioritize projects, accept responsibility and follow through without close supervision. Strong organizational skills and the ability to effectively prioritize and balance multiple projects. Participating in the design and development of new wire and cable products, ensuring they meet technical and quality standards. Ability to research and analyze information and draw valid conclusions and recommendations. Desire to continually learn and expand knowledge base. Hands on Six Sigma certification is a plus. Knowledge of UL, CE, CSA, and other Governmental Agencies pertaining to wire and cable preferred. Knowledge of Lean Manufacturing tools a plus. Previous experience with QCBD a plus.