Visiting Nurse Association of Boston Scheduling Coordinator in Southborough, Massachusetts
Office Location:Southborough, MA
The Scheduling Coordinator will aide in the referral/intake process, will assist with triaging calls, as well as, the day to day operations. Responsible for representing the company with professionalism and compassion. The Scheduling Coordinator will coordinate the orientation process. It is essential to identify and meet the needs of our employees. It is the responsibility of the Scheduling Coordinator to comply with agency rules and regulations applicable to agency operations, and services it provides as wall as all State and Federal Regulations.
Schedule and maintain schedules for Private Duty Clients
Process intakes/referrals of new patients
Maintains filing and patient records
Triage phone calls and assists staff and clients
Communicates with managers regarding staffing needs
High School diploma
Computer literacy required
Excellent interpersonal, organizational, communications and presentations skills
About VNA Care:
VNA Care is one of the Commonwealth's largest home health and hospice providers, serving more than 200 communities in Eastern and Central Massachusetts. Our nonprofit includes VNA Care Network, VNA of Boston, and VNA Hospice & Palliative Care. Working together, we provide a full range of home health, palliative, hospice, and community services to patients with a wide range of health care needs. VNA Care focuses on promoting the health and wellbeing of patients and families by providing high-quality, cost-effective health care to vulnerable individuals in their homes, assisted living facilities, and other settings.