Massachusetts Veterans Jobs

Administrative Clerk/Receptionist Position Summary: The Administrative Clerk/Receptionist will perform a variety of clerical and administrative duties up to and including data entry, filing, and reception work. Responsibilities: - Perform daily data entry and maintenance of logs and files - Answer phones, take messages and direct calls to the appropriate staff, and provide basic information as requested - Greet and direct clients and make sure they are comfortable while waiting - Review client\'s documents to ensure they have all the necessary documentation required for a successful interaction - Confirm that clients meet program eligibility guidelines to receive services - Ensures adherence to Springfield Partners for Community Action policies, procedures, and standards - Accurately and effectively represents Springfield Partners for Community Action and its mission. Acts in the organization\'s best interest and enhances the image of Springfield Partners for Community Action in the public eye. - Provide administrative support to meet needs of the Agency and Community Services Dept - Participate in agency functions including department meetings, retreats, and events - At times, may be asked to drive to run errands in preparation for meetings, events, etc. - Maintain the work area, office, and reception area clean and current - Perform other duties/projects as may be assigned Education and/or Experience: - High School Diploma or equivalent required - A minimum of one (1) year in an administrative capacity with administrative data entry and reception experience, preferably with a non-profit agency - Strong interpersonal and communication (written and oral) skills and the ability to represent Springfield Partners to the public and clients in a compassionate and respectful manner - Must possess exceptional organizational skills with great attention to details - Able to maintain sensitive and confidential information - Able to operate basic office equipment (fax, copier, postage meter, multi-line phone systems) - Ability to undertake and manage multiple tasks and projects in a fast-paced environment with minimal supervision - Pleasant and engaging personality - Sensitivity to, and ability to work with low-income, diverse populations - Excellent computer skills (Word, Excel, Access, PowerPoint, Outlook, etc.) - Must be flexible and able to work weekends and evenings as may be required LANGUAGE SKILLS - Ability to speak multiple languages, especially Spanish, desired. - Ability to effectively present information and respond to questions from clients, and employees. - Attentive to detail; ability to proofread and edit documents, and ensure that all products are professional. - Ability to write basic correspondence. For a full job description and how to apply visit: https://www.springfieldpartnersinc.com/ https://www.indeed.com/cmp/Springfield-Partners-For-Community-Action