Job Information
Behavioral Health Network Care Navigator in Springfield, Massachusetts
Care Navigator Location - 395 Liberty Street, , Springfield, MA, 01104, United States Job Category - Nonprofit - Social Services, Health Care, Other Employee Type - Full-Time Minimum Experience - 1 Year Contact information Name -Jennifer Cuffy-Ramos Email -jennifer.cuffy-ramos@bhninc.org Description Are you passionate about helping people? Do you have a talent for listening, Problem solving, and advocating for others? If so, we have an exciting opportunity for you to join our team as a Care Navigator. A dedicated team that values empathy, innovation, and collaboration. Your contributions will not only enhance the lives of those you serve but also inspire hope and resilience within our community. Together, we\'ll navigate the path to well-being, one person at a time. The Care Navigator will provide in-person outreach services to individuals in the community who are involved with the Criminal Justice system and have histories of behavioral health and/or substance use disorders, helping them to connect to needed resources and to overcome barriers impacting their care. Behavioral Health Justice Involvement Program This program seeks to establish a sustainable model for engaging adults involved in the criminal justice system with mental health and substance use disorders to improve health outcomes, reduce recidivism, decrease fatal overdoses and support effective transitions to needed services in the community. What you\'ll do: As a Care Navigator, you will provide in-person, telephonic, and Telehealth support to individuals, fostering a collaborative approach within our integrated health model. Your role will involve meeting clients in 24-hour facilities such as jails, hospitals, and substance use treatment centers and maintaining regular contact to facilitate discharge planning and re-engagement with outpatient services. You\'ll serve as the primary point of contact for your caseload, ensuring that each individual\'s needs are met. Collaborating with providers and under the guidance of the Clinical Supervisor, you will complete comprehensive assessments and individualized support plans, including safety and disenrollment plans. Engaging with all relevant parties such as jail personnel, probation officers, healthcare providers, and natural supports you will ensure a cohesive approach to care, always with the individual\'s written consent. Additionally, you will leverage your knowledge of community services to assist clients in accessing resources like health insurance, housing, financial assistance, and educational support. In times of crisis, you will provide management support alongside the Clinical Supervisor and the Emergency Services Program, participating in a 24/7 on-call response team. Your work will empower individuals to achieve improved health, independence, and community integration. What are we looking for in a Care Navigator? High school diploma required. Community Health Worker Certification and/or bachelor\'s degree is preferred. Bilingual, Spanish and English Speaking is Preferred. Knowledge of mental health and substance use disorders, experience with justice involved populations and justice entities, care management services and how to access community resources. 1-2 years of work experience in a related behavioral health, substance use, correctional and/or related human services field is required. Lived experience of involvement in the Criminal Justice system, and recovery from behavioral health Valid driver\'s license required. Vehicle should be Registered and inspected in accordance w 540 CMR 4.00. BHN maintains its commitment to social justice and diversity and strongly encourages diverse candidates to apply. Additional Information Schedule Days - Weekdays Schedule (Days/Time) - Monday-Friday 8:00a-4:30pm # of Hours Per Week - 40