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Trinity Health Community Health Worker for Respite Program in Springfield, Massachusetts

Employment Type:

Full time


Day Shift


Come join our new Respite Program in the community!

Position Purpose

The CHW will use outreach, community education, counseling and social advocacy to increase public health knowledge and assist the patient with these services.

What you will do

  • Assist the patient in getting housed

  • Help the patient connect to all the community resources that applies to their circumstances

  • Serve as a bridge between our community and the social services agencies

  • Collaborate with community partners, such as VNA agencies, caregiver programs, and DME providers

  • Use general knowledge of medical conditions, nutrition, and diet to educate patients

  • Screen patients to assess for depression, substance use, and mental health disorders; respond with appropriate interventions and/or referrals

Minimum Qualifications

  • High school diploma

  • Medical Assistant Certificate preferred. Associates degree or equivalent medical experience preferred

  • Qualified as a Certified Application Counselor for MassHealth program or is willing/able to complete required trainings to support patients in demonstrating eligibility requirements

  • Minimum of five years’ work experience. Experience addressing the Behavioral Health (BH) and Health Related Social Needs (HRSN) of children, youth, and families in a health care setting and/or possessing specialized training, degree, licensing, or certification

  • Minimum of two years' experience within a healthcare related organization (e.g. health system, hospital, clinic, provider practice, health insurance company, pharmaceutical company, etc.) required

  • Bilingual candidates are encouraged to apply.

Position Highlights and Benefits

Full time 40hrs M-F

Ministry/Facility Information

Mercy Medical Center has established itself as one of the leading providers of health care services in Western Massachusetts. Mercy Medical Center is a 182-bed acute care hospital in Springfield. Other facilities include Mercy's Rehabilitation Hospital, a comprehensive hospital-based rehabilitation center on the campus of Mercy Medical Center and Brightside for Families and Children, an outpatient service offering counseling and family support programs.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran