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Caring Health Center Community Health Worker in Springfield, Massachusetts

Community Health Worker Springfield, MA The Community Health Worker (CHW) is responsible for helping patients and their families navigate and access health and community services whiling adopting healthy behaviors. The CHW works as a member of the care team through an integrated approach to care management and community outreach. The CHW works to promote, maintain, and improve the health of patients and their family by providing social support and informal counseling. The CHW partners closely with different providers, patients and outside organizations and is responsible facilitating communication between patient and care teams; and providing culturally-appropriate health education and self-management support. Additionally, the CHW will collaborate within a team-based care delivery model to improve the health and lives of our community members. The CHW will participate in the development and implementation of innovative costs-effective delivery system changes that proactively meet the complex needs of our patients including efforts to manage their behavioral and social needs in addition to their medical care. The CHW will work toward achieving the aims of the overall CHC CHW program as well as any additional grantfunded aims. Reports to: CHW Program Coordinator Salary/Status: Non-Exempt Hours: 40 hours/week NOTE: This position is dependent on Accountable Care Organization/Grant funding. Education and Experience: 1. Minimum of High School GED 2. At least 2-5 years of experience working in community setting preferred License, Certification and Registration Will be required to attend and successfully complete several trainings to meet CHW certification, funding, or regulatory requirements and to meet the needs of the community (may need to supplement any previously completed CHW trainings). Minimum Requirements: 1. Complete fluency in oral and written English and both oral and written fluency in at least one of the most common languages among CHC patients: Spanish, Arabic, Russian, Vietnamese or Nepali) strongly preferred. 2. Ability to use a computer, Microsoft Office, EMR, and proficient in accessing and searching the internet 3. Effective communication skills 4. Strong writing skills 5. Strong organizational and time-management skills, detail-oriented 6. Demonstrated ability to work as an effective team member in a complex and fast-paced environment 7. Excellent interpersonal skills and demonstrated ability to interact professionally with culturally and educationally diverse staff and clients 8. Friendly, reliable, punctual and professional 9. Must possess the ability to work independently, problem solve and make decisions when necessary 10. Must have the ability to work with highly sensitive and confidential information 11. Profecient use of public transportation or MA Drivers license required 12. Willingness to work some weekend/evening hours depending on project and community needs, such as adovacy and community capacity building activites SEE THE CARING HEALTH CENTER WEBSITE FOR COMPLETE JOB DESCRIPTION

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