
Job Information
University of Massachusetts/Amherst Director of MSBDC Regional Office in Springfield, Massachusetts
SPRINGFIELD PLEASE SEE WEBSITE FOR FULL JOB DESCRIPTION Director of Western Massachusetts Regional Office - MSBDC (Hybrid Opportunity) This position is located at Springfield Technical Community College in Springfield, MA. Job Summary Under the direction of the State Director of the Massachusetts Small Business Development Center, the regional director will provide leadership and oversight for the development, implementation, and operations of the Western Regional Office of the Massachusetts Small Business Development Center (MSBDC) located in Springfield, MA. The MSBDC is a full service center designed to meet the needs of the Western MA counties clients interested in starting or growing a small or emerging business. The SBDC provides business advising, entrepreneurial training, assistance with business financing, as well as networking opportunities for regional businesses. The MSBDC program at UMass Amherst is funded by the U.S. Small Business Administration and the Massachusetts Office of Business Development, and is administered by UMass/Amherst Isenberg School of Management. The regional director leads growth and development of a quality SBDC program. The position is responsible for all programmatic reports and databases relative to the center\'s operations; supervision and evaluation of SBDC staff as appropriate to deliver services and support to the network in order to meet SBDC objectives and the statewide MSBDC strategic plan. Minimum Qualifications MBA degree from an accredited management program or equivalent master\'s degree in management or related discipline with a minimum of five (5) years experience in business advising, entrepreneurial training, business financing and networking, or Bachelor\'s degree in management or related discipline with a minimum of seven (7) years of experience in business advising, entrepreneurial training, business financing, and networking. Experience in recruiting, motivating, managing and evaluating highly skilled professional staff. Experience operating personal computers with proficiency in Microsoft Office Suite. Experience in the management of a small business. Previous experience in designing, organizing, and teaching seminars for small businesses. Experience in small business advising, finance, and/or accounting. Experience with networking and creating solid business relationships. Preferred Qualifications Bilingual language skills preferred (Spanish preferred). Essential Functions Directs, manages and markets the SBDC to geographically dispersed clients, service providers and business organizations in Western Massachusetts. Plans, organizes, supervises and evaluates the work of assigned advising, training and administrative staff who deliver direct services to potential or current small business owners. Responsible for managing and motivating a staff of professional advisors and ensuring they maintain and improve skill levels necessary to support current and future client needs. Analyzes need, develops and oversees the design, organization and delivery of seminars geared to the small business client. Develops private, public and non-profit sector relationships to create a network of professional contacts, and financial sources, for SBDC clients. Implement and develop best practices while maintaining full compliance with Small Business Administration/OSBDC policies and requirements. Prepare the regional center for annual MSBDC site reviews, SBA program reviews as well as national ASBDC accreditation reviews Uses MSBDC state office metrics to evaluate and improve the impact of the SBDC\'s business programs and internal operations in accordance with SBA and MSBDC guidelines and monthly goals. Raises and secure funding in support of the Center\'s training and programmatic goals from private foundations, corporate sponsorships and other appropriate partners.