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MGM Resorts International Environmental Services Utility Porter/Cleaner - Part time - MGM Springfield in Springfield, Massachusetts


It is the primary responsibility of the Utility Porter to maintain the cleanliness of the property, indoors and/or outdoors. This includes working in high areas, caring for the floors, and operating heavy equipment as required by the property. All duties are to be performed in accordance with federal, state, local laws, regulations, and ordinances, as well as department and Company policies, practices, and procedures.


• Maintains the highest standards to ensure the quality and cleanliness in the casino, public areas, offices, and other areas.

• Cleans carpet, upholstery, glass table tops, and windows with provided chemicals according to departmental standards.

• Polishes marble and other fine stone furnishings.

• Keeps assigned areas clean of debris and removes trash, including emptying and cleaning ashtrays/urns and trashcans.

• Keeps all equipment properly maintained, clean, and free of marks.

• Shampoos carpet, scrubs VCT, and cleans and maintains stone floors as assigned.

• Completes dusting of high/elevated areas.

• Rearranges furniture in public areas or within hotel and casino property.

• Works with bonnet machine, extraction, and furniture cleaning machine (CFR) to remove stains from chairs, couches, etc.

• Cleans up biohazard areas.

• Reports torn carpet, wall finishes, and damaged furniture to be repaired.

• Cleans all removable marks, dirt, and dust from baseboards.

• Maintains excellent guest relations and provides customer service as needed.

This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.


• N/A



• High school diploma or equivalent.

• Effectively communicate in English, in both written and oral forms.

MGM Resorts International is an Equal Opportunity Employer: Women/Minorities/Veterans/Individuals with Disabilities. In compliance with the Americans with Disabilities Act, MGM Resorts International will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact our Corporate Diversity and Disability Outreach department at 1-844-247-0370 or email