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Baystate Health Manager Anatomic/Molecular Pathology in Springfield, Massachusetts

Summary:

Baystate Health

Baystate Health is a not-for-profit, integrated academic healthcare system serving over 800,000 people throughout western New England. With roots dating to the founding of Springfield Hospital in 1883, Baystate Health has been providing high-quality and compassionate healthcare in the Pioneer Valley for more than 140 years. With a workforce of nearly 13,000 team members, Baystate Health is western Massachusetts’ strongest economic engine- With more than 980 beds on average across our five hospitals, we are working to make healthcare accessible to people in our region.

Our facilities and services include:

  • Baystate Medical Center (https://www.baystatehealth.org/locations/baystate-medical-center) : a teaching hospital, and the region’s only level 1 trauma center

  • Baystate Children’s Hospital (https://www.baystatehealth.org/locations/childrens-hospital) : the region’s only accredited, full-service children’s hospital

  • Three community hospitals (https://www.baystatehealth.org/locations/search-results?loctype=hospital)

  • A network of more than 80 medical practices

  • Health New England (https://www.healthnewengland.org/) , a health insurance provider

  • Home care and hospice services (https://www.baystatehealth.org/services/home-health)

Our typical annual impact includes:

  • Over 1.8 million outpatient visits, including comprehensive sick and preventive care

  • Over 180,000 emergency visits

  • More than 37,000 surgeries performed

  • More than 4,000 babies born at Baystate Health hospitals

  • Around 800 medical students, residents, and fellows, nearly 1,200 nursing students and residents, and more than 400 allied health students

academic innovation

As an integrated academic health system, the advancement of knowledge is a major component of our mission. Serving as the regional campus of the University of Massachusetts Chan Medical School, we educate and train current and future caregivers – preparing much of our region’s health care workforce to meet patients’ needs for years to come.

OUR DIVERSE WORKFORCE

The diversity of our workforce allows us to meet our community’s needs with cultural competence and compassion. We’re committed to creating an inclusive environment for both employees and patients. As a result, the Human Rights Campaign has recognized Baystate Health as a national leader in providing inclusive and equitable healthcare.

OUR MISSION AND IMPACT

Our mission is to improve the health of the people in our communities every day, with quality and compassion. With a focus on quality, safety, value, and experience, Baystate is not only a keystone of our region – we are also a national leader in healthcare.

Baystate Health is the largest healthcare organization in western Massachusetts. The care we provide plays an essential role in health of the people in our communities. Our impact is felt from the patient bedside to the classroom to the workplace and beyond.

THE ADVANTAGES OF WORKING WITH BAYSTATE

  • Excellent Compensation

  • High-quality, low-cost medical, dental and vision insurance

  • Generous PTO

  • Continuing education support and reimbursement

  • Farm Share Memberships

  • 403b retirement company match & annual company contribution increase based on years of service

  • Free money coach advice from a certified professional

  • Wellbeing programs that include but are not limited to mental, physical, and financial health

  • Pet, home, auto and personal insurance

  • Life insurance

  • Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!

  • Wellbeing programs that include but are not limited to mental, physical, and financial health

OUR COMPENSATION PHILOSOPHY

We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role.

Job information:

In collaboration with Medical Directors, is responsible for effective and efficient management of laboratory services, including Histology, Surgical Pathology, Cytology, Electron Microscopy, and Autopsy Services and general oversight of the Morgue. Ensure quality service that meets CLIA, CAP, JCAHO, and other regulatory requirements and the needs of internal and external clients. Oversee departmental performance improvement, quality control and assurance activities, staff education and development, and maintain effective inter-departmental working relationships and communication. Develop and maintain a positive, effective work environment for staff. Provide technical expertise and consultation to health care providers and other contacts and all Baystate Health laboratories.

Job Responsibilities:

1) Personnel Management: Responsible for performance evaluations, scheduling, orientation, training, staff development and education, recruitment, compensation, promotions, transfers, disciplinary action, termination, and similar actions. Within the scope of authority, in collaboration with Human Resource Business Partner, resolves grievances and personnel problems.

Investigates and resolves complaints. Actively support "employer of choice" and employee engagement concepts to ensure a positive work environment. Must embody the Baystate Health Operating Principles.

2) Technical Operations: In collaboration with Medical Directors, develop and maintain policies and procedures that meet all regulatory requirements. Ensure the accurate, timely, and appropriate performance of all testing. Collaborate with Medical and Laboratory Director to introduce new tests, instrumentation, and method improvements. Oversee evaluation and selection of equipment, make recommendations for equipment acquisitions and collaborate with Laboratory Director and Materials Management staff in contract evaluation and negotiations for equipment and supplies. Serve as a resource to health care providers regarding the resolution of unusual findings and recommendations for testing. Work with Medical Directors to ensure only medically necessary and clinically relevant testing is offered and performed.

3) Work with laboratory management across BH to ensure collaboration, standardization, integration, and oversight (where appropriate) of related services across the health system. Collaborate with Laboratory Director to support strategic planning and Baystate Reference Laboratories market development.

4) Financial Management: responsible for service operation within budgetary guidelines. Monitor financial performance on regular basis or as required. Prepare annual budget and proposals for capital equipment and new programs. Maintain Charge Description Master and appropriate CPT coding for all test procedures.

5) Regulatory Compliance: Maintain departmental policies, procedures, and practices in a manner consistent with the accreditation requirements of CAP, JCAHO, DPH, and other regulatory agencies.

6) Ensure that patient and employee safety and confidentiality are maintained. Maintain confidentiality of sensitive business information, observe all health and safety requirements.

7) Adhere to all BH system and departmental compliance policies and any applicable laws and regulations

8) Is responsible for, applies, and models the Operating Principles in developing and maintaining a positive work environment.

Required Work Experience:

1) 5+ years management experience in a anatomic pathology laboratory setting required.

Preferred Work Experience:

1) None listed

Skills and Competencies:

1) Experience in management of complex, automated testing systems.

2) Experience and successful record of personnel management.

3) High level of skill in working with computerized systems and software.

4) Strong analytical skills and high level of knowledge in laboratory science.

5) Ability to oversee and support troubleshooting and investigation of quality and other performance issues.

6) Excellent written and verbal communication skills.

7) Must have demonstrated knowledge of laboratory science discipline: includes test theory, normal and abnormal findings, function of automated and computerized equipment in area, computer and software skills: Word and EXCEL, CoPATH.

You Belong At Baystate

At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.

DIVERSE TEAMS. DIVERSE PATIENTS. DIVERSE LOCATIONS.

Education:

Bachelor of Science: Clinical Laboratory Science (Required), Master of Science: Clinical Laboratory Science

Certifications:

Laboratory Technician - American Society for Clinical Pathology

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

Ab out Baystate Health

Baystate Health (BH) is one of New England’s leading and largest integrated health care organizations, serving a population of nearly one million people throughout western New England. With roots dating back to the founding of Springfield City Hospital in 1873, Baystate Health has been providing high-quality and compassionate health care in western Massachusetts for more than 145 years. With more than 12,000 employees, a medical staff of nearly 3,100 physicians, and a net patient service revenue of more than $1.4 billion, the ever-growing health system includes five Massachusetts hospitals and the Baystate Mary Lane Outpatient Center in Ware:

  • Baystate Medical Center in Springfield

  • Baystate Children’s Hospital (located at Baystate Medical Center)

  • Baystate Franklin Medical Center in Greenfield

  • Baystate Wing Hospital in Palmer

  • Baystate Noble Hospital in Westfield

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