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Rozki Rides LLC Office Administrator in Springfield, Massachusetts

Position: Office Administrator Rate: Hourly Rate \$20.00 Office Hours: Part-Time 20hrs weekly Location: Agawam, MA 01001 About Us: Rozki Rides, LLC is a reputable safe and reliable transportation service provider for children and teens. We prioritize the safety and well-being of our passengers, and we are seeking dedicated individuals to join our team as Office Administrator. Job Description: As an Office Administrator at Rozki Rides, LLC, you will play a crucial role in ensuring the smooth and efficient operation of our office. You will work closely with various team members and departments, providing administrative support and contributing to our mission of delivering outstanding transportation services. Responsibilities: Your responsibilities as an Office Administrator will include: Answering Calls and Managing Email o Responsibly handle incoming calls and monitor the main email inbox. o Promptly respond to inquiries and redirect calls as necessary. o Sort and distribute incoming emails to relevant departments. Driver Coordination and Documentation o Coordinate with drivers upon their arrival at the office, collecting necessary items such as gas cards, and receipts, and ensuring the petty cash is accounted for. o Input all tasks and vehicle maintenance, receipts and data into the CRM system accurately. Dispatcher Software Operation o Utilize dispatcher software to effectively communicate with drivers, ensuring efficient operations and timely responses. (413) 314-3154 OR (413) 459-6736 contact@rozkirides.com www.rozkirides.com Route Planning o Develop and maintain routes for drivers, ensuring optimization of resources and adherence to schedules. o Update routes when contracts end, or new contracts are initiated. Mail Management o Review incoming physical mail, prioritize its urgency, and scan relevant documents for digital distribution to respective departments. Office Inventory Management o Maintain and update inventory records for office supplies, ensuring adequate stock levels and efficient resource utilization. Administrative Support o Assist in fulfilling any administrative tasks or projects as requested by the CEO and Operations Director. Additional Duties o Be adaptable and willing to take on new tasks or responsibilities as needed to support the smooth operation of the office and maintain the office environment clean and organized. Qualifications: To succeed in this role, you should possess the following qualifications: Computer Proficiency o Proficient in Microsoft 365 and Google Workspace applications. o Ability to quickly learn and navigate various software systems and tools utilized in office administration such as Asana, Airtable and Adobe Acrobat. Bilingual Skills o Fluent in both English and Spanish, with strong written and verbal communication skills in both languages. Organizational Skills o Excellent organizational abilities with keen attention to detail and accuracy in handling documentation and data entry. Interpersonal Skills (413) 314-3154 OR (413) 459-6736 contact@rozkirides.com www.rozkirides.com o Strong interpersonal skills with the ability to effectively communicate and collaborate with team members, drivers, and external stakeholders. Problem-Solving Skills o Demonstrated ability to identify issues, propose solutions, and make sound decisions in a fast-paced environment. Time Management o Efficient time management skills, capable of prioritizing tasks and meeting deadlines effectively. Application Process: To apply for the position of Office Administrator please submit your resume, and cover letter to contact@rozkirides.com. In your cover letter, please highlight your experience working as an Office Administrator or similar positions. We look forward to reviewing your application!

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