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YWCA of Western Mass. Visit Monitor-Supervised Visitation-PT in Springfield, Massachusetts

VISIT MONITORSUPERVISED VISITATIONPT Reports to: Direct Care Supervisor of Supervised Visitation Schedule: Part time, Friday 5pm-9pm; Saturday, 8:30am-3:30pm, with flexibility to meet program needs including evening / weekend service Location: Springfield/Florence FLSA Status: Non-Exempt Starting Rate: \$18.00/hour The YWCA of Western MA is dedicated to eliminating racism and empowering survivors. We provide a safe place for survivors of domestic violence, sexual assault, and human trafficking. Our programs and services include crisis shelter and transitional housing for survivors and their families, counseling, SAFEPLAN court advocacy, community education, supervised visitation, HIV education and testing, and vocational training. The YWCA provides services at several sites, including Holyoke, Northampton, Westfield, and our primary Springfield campus. Position Purpose The YWCA\'s Supervised Visitation Program allows parents in high conflict or high risk situations to spend time parenting their child in a safe, structured, and supportive environment. Trained Visit Monitors support the non-custodial parent in developing a healthy and loving relationship with their child while following all policies and guidelines designed to ensure safety. The Visit Monitor is also responsible for communicating regularly with the Lead Visit Monitor regarding the status of visits and any concerns. Essential Responsibilities Assist with set up and closing (setting up of rooms and cleaning up at end of the day). Prior to client arrival, review case in the data system Assist in ensuring that parents are following arrival and departure procedures. Ensure all equipment is ready for visits. Monitor and observe of non-residential parent visits with children while keeping accurate and detailed factual notes, documenting interactions on observation forms for visits, and noting child?s appearance and apparent readiness for visit. Model appropriate parenting behavior and encourage healthy parent child relationships. Ensure compliance with center rules and policies while making interventions as necessary. Communicate in a timely manner with Direct Care Supervisor on any incidents and issues. Ensure that transportation of children at exchanges and visits adhere to all safety laws/policies regarding seat belts and car seats. Attend supervision, trainings and staff meetings as required. Ability to resolve conflict using de-escalation techniques and trauma informed skills Other relevant duties as necessary. Qualifications Minimum High school diploma with 2 years relevant experience in human services field. Excellent verbal, written, and organizational skills. Ability to resolve conflict in appropriate ways Prior experience working with survivors of violence and/or those who have perpetrated violence in an intimate partner relationship preferred. Experience and knowledge of child development and impact of domestic violence on children preferred. Experience with survivors of gender-based violence and exploitation; Experience addressing the impacts of decisions and actions on multiple communities; Understanding of both interpersonal and structural racism and bias; Ability to represent agency from a management perspective in an active union environment; Excellent written and organizational skills including computer skills; Must be able to be covered by the agency\'s insurance policy; and Must be able to lift 40 lbs.

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