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Kripalu Center for Yoga and Health Kripalu Shop Sales Associate in Stockbridge, Massachusetts
Do you have a knack for customer service? Join the Kripalu Shop as a Sales Associate and help create a welcoming environment for our guests. Make a positive impact every day at Kripalu. Apply today! POSITION SUMMARY The Kripalu Shop Sales Associate supports the Kripalu Shop team. This role is responsible for providing excellent customer service while handling all sales transactions of products in the Kripalu Shop. The ideal candidate should have excellent people and communication skills. Being detailed oriented with the ability to manage multiple priorities is essential. We are looking for a positive team player who thrives working in retail and enjoys a fast-paced environment. Experience is preferred, but not required. We are more than happy to train the right person! ACCOUNTABILITIES/RESPONSIBILITIES - Handles sales and money transactions at point of sale. - Provides excellent customer service. - Supports team in maintaining shop appearance. - Restocks inventory as needed. - Cafe duties: including but not limited to, brewing, and grinding of coffee. - Assists in the resolution of guest concerns. - Assists any department or areas within Kripalu as needs arise for the good of Kripalu as a whole. PHYSICAL REQUIREMENTS: - Ability to stand and walk for extended periods of time, up to 6 hours. - Ability to lift up to 25 lbs. on a frequent basis. - Ability to remember product replacement and backstock. - Ability to bend, stoop, reach, crouch, kneel, push, pull and twist repeatedly. CORE COMPETENCIES - Demonstrates commitment to valuing equity, diversity and contributing to an inclusive environment. - Possesses strong core ethics, integrity, and values consistent with Kripalu\'s organizational principles. - Builds effective relationships, identifies internal and external customer expectations, sees issues from their point of view; offers practical, mutually beneficial recommendations, solutions, and ideas. - Willingness and ability to be agile in work, supporting across own department as well as across the organization as needed. - Demonstrates the knowledge and abilities necessary to perform required job elements to established standards, remaining current regarding development and trends in areas of expertise. - Embraces experiences as learning opportunities. - Accepts responsibility for personal and professional learning and growth. - Models the values of Kripalu including service, presence, inquiry, compassion, practice, and integrity. MINIMAL QUALIFICATIONS - High School Diploma or working permit. - Basic math skills - Customer communication skills BENEFITS (Start Day One of Employment, Depending on Hours Worked) - Staff Yoga Classes - Opportunity to Participate in Kripalu Programs - Free Meals in the Kripalu Dining Hall - Discounted Purchases in the Kripalu Shop and Healing Arts - Eligible for Paid Sick Leave