Internal Revenue Service Revenue Officer *RPP ONLY* in Stoneham, Massachusetts

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Duties
Summary

The Small Business/Self-Employed (SB/SE) Division provides examinations and taxpayer education services for about 7 million small businesses and upwards of 33 million self-employed and supplemental income taxpayers.

Position is located in SBSE at One Montvale Ave, Stoneham, MA 02180-3559.

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Responsibilities

WHAT DOES A REVENUE OFFICER DO? As a Revenue Officer you will:

  • Collect delinquent accounts, secure delinquent tax returns, counsel taxpayers on their tax filing and paying obligations, and conduct tax investigations.
  • Provide instructions, analyze issues and resolve account discrepancies and respond to taxpayer and practitioner requests.
  • Perform credit and financial analysis of the taxpayer financial records to develop a clear plan of action to resolve the case and prevent future delinquencies.
  • Manage an inventory of delinquency cases and complete required case actions and prepare narrative reports in support of recommendations.
  • Compose case related correspondence or other written work (for example, letters to taxpayers, their representatives or third parties, technical reports, research or proposals) to explain technical issues or decisions.

If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.

WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov

Travel Required

Not required

Supervisory status

No

Promotion Potential

11

  • #### Job family (Series)

1169 Internal Revenue Officer

  • Requirements

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Requirements
Conditions of Employment
  • Refer to "Other Information."
  • Click "Print Preview" to review the entire announcement before applying.
  • Must be a U.S. Citizen or National.
  • IRS Employees with Career or Career Conditional Appointments.

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Qualifications

You must meet the following requirements by the closing date of this announcement:

GS-11 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-09 grade level in the Federal service. Specialized experience for this position includes: Demonstrating in-depth, broad knowledge and experience of the Internal Revenue Code and related enforcement and collection regulations and procedures; knowledge of a wide range business laws and the interrelationship between Federal and state laws and its effect on moderate complex legal instruments; knowledge of financial/managerial accounting principles, terminology, practices and methods to analyze financial records; knowledge of electronic data exchange and the ability to conduct business online including use of the internet and intranet.

Experience may have been gained in work such as:

  • Collection activities using a variety of Collection tools such as Levy, Notice of Federal Tax lien, seizure, and suits;
  • Secure delinquent returns using a variety of tools such as summons and preparing substitute for returns per IRC 6020(b);
  • Use computer systems to capture information secured and to aid in the collection of Federal taxes or delinquent Federal tax returns and to conduct research such as locator services, credit bureaus reports, and real estate programs;
  • Prepare the assembly of trust fund recovery penalty files, suit and seizure packages and lien activities packages including discharge, subordination, and withdrawal; OR

You may substitute education for specialized experience as follows: PH.D or equivalent degree or 3 full academic years of progressively higher level graduate education leading to a degree in a related field such as business administration (finance, accounting, auditing, marketing and business law), law, economics, criminology, political science, government, social science, communications, psychology, public administration or another related field; OR

LL.M., if related; OR

You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions.

APPLICANTS MUST HAVE AND SUBMIT A RP LETTER IN ORDER TO APPLY

Education
Additional information

POSITION DESCRIPTION: 95515A PM/C SharePoint site is available for IRS Employees at: https://organization.ds.irsnet.gov/sites/HCOETS/PMC/SPDLibrary/SitePages/Home.aspx CONDITIONS OF EMPLOYMENT**:

  • We may select from this announcement or any other source to fill one or more vacancies.
  • This is a bargainingunit position.
  • Alternative work schedule, staggered work hours or telework may be available.
  • Must meet IRS telework eligibility requirements.
  • Tour of Duty:* *Monday - Friday 7:30 a.m. - 4:00 p.m.

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How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a “not qualified” determination. Rating:** Your application will be ranked in accordance with the Service’s Merit Promotion Plan (i.e., National Agreement or Internal Revenue Manual). Your application will also be rated and ranked among others, based on your responses to the online questions, regarding your experience, education, training, performance appraisals and awards relevant to the duties of this position. You may obtain your most recent awards listing at https://persinfo.web.irs.gov/. Your rating may be lowered, if your responses to the online questions are not supported by the education and/or experience described in your application.

*Referral: *If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring polices). We will not reimburse costs related to the interview such as travel to and from the interview site.

If you are a displaced or surplus employee eligible for the Career Transition Assistance Plan (CTAP), you must receive a score of 80 or better to be rated as well qualified to receive special selection priority.

To preview questions please click here.

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Background checks and security clearance
Security clearance

Public Trust - Background Investigation

Drug test required

No

  • Required Documents

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Required Documents

A complete application includes 1. A resume, 2. Vacancy question responses, **3. Provide proof of enrollment or education (see education documentation required) and4. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you will not be considered for this position (or may not receive the special consideration for which you may be eligible). All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) http://www.jobs.irs.gov/downloads/CoverLetterTips.pdf

To receive full credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view resume tips http://www.jobs.irs.gov/downloads/ResumeTips.pdf Career Transition Assistance Plan (CTAP) DocumentationIf you are a displaced or surplus employee, click CTAP for eligibility and a detailed list of required documents. IRS CTAP eligibles can apply for jobs within and outside the commuting area. IRS Reassignment Preference Program (RPP)You must meet the requirements in your RPP notice. Submit a copy of your RPP Notice along with a copy of your most recent annual performance appraisal. Your performance appraisal must have a fully successful or higher overall rating.

Performance Appraisal/AwardsSubmit a copy of your most recent completed performance appraisal. If a revalidated appraisal is used for merit promotion, the supervisor must prepare a narrative for each critical job element that does not have a narrative describing the performance in the appraisal period covered by the rating. Note: If you are a manager or management official, your most recent annual performance appraisal must be used for the overall rating identified.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • Benefits

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Benefits

A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • How to Apply

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How to Apply

The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.

Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at*http://jobs.irs.gov/seasonal/reasonable-accommodation.html. We will provide reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact Holly Olsen at Holly.A.Olsen@irs.govif you require this for any part of the application and hiring process.*

  • To begin,either click the “Create a New Account” button and follow the prompts to register or if you previously registered, click the "Apply Online" button and follow the prompts.
  • You will be re-directed to Treasury’s CareerConnector system to complete your application process; answer the online questions, and submit all required documents. (To submit supporting documents, click one of the available options; Upload; Fax; or Reuse existing documents. To protect your privacy, we suggest you first remove your SSN).* Also, go to “My Account” to view and update your information, as necessary.*
  • To complete, you must click the “Finish” button located at the bottom of the “Application Review” page.
  • To verify your application is complete, log into your USAJOBS account, select the Application Status link and then select the* more information* link for this position. The Details page will display the status of your application, the documentation received.
  • To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

If you are experiencing system issues with your application, please contact the CareerConnector Help Desk at careerconnectorhelp@treasury.gov and/or the USAJOBS Help Desk*.*

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Agency contact information
IRS Jobs Online Help Desk
Phone

866-743-5748 Option 1

Email

hco.ogdenemp3@irs.gov

Address

INTERNAL REVENUE SERVICE 1973 N Rulon White Blvd M/S 1500 Ogden, Utah 84404 United States

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Next steps

You may check the status of your application for this position at any time by logging onto the USAJOBS “My Account” tab and clicking on “Application Status.” For a more detailed update of your application status, you may click on “more information.”

Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.

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  • Fair & Transparent
Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

  • Equal Employment Opportunity (EEO) for federal employees & job applicants

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Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Learn more about disability employment and reasonable accommodations or how to contact an agency.

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Legal and regulatory guidance
  • Financial suitability
  • Social security number request
  • Privacy Act
  • Signature and false statements
  • Selective Service
  • New employee probationary period

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/516174800. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.

Open & closing dates: 11/09/2018 to 11/16/2018

Service: Competitive

Pay scale & grade: GS 11

Salary: $67,643 to $87,940 per year

Appointment type: Permanent

Work schedule: Full-Time - Permanent