
Job Information
Randstad Call Center Representative in Stoughton, Massachusetts
Call Center Representative
job details:
location:Stoughton, MA
salary:$15 - $17 per hour
date posted:Monday, February 22, 2021
experience:Entry Level
job type:Temp to Perm
industry:Savings institution
reference:AB_3577209
questions:christina.pescia@randstadusa.com781-273-1472
job description
Call Center Representative
Our Banking client is looking for Call Center Representatives to join the Customer Care team. This person will take inbound and make outbound calls for a variety of customer and partner related issues. We are looking for someone with a great attitude, strong phone presence, and a passion for helping people.
Responsibilities
Managing large amounts of inbound and outbound calls in a timely manner
Check on the status of customer accounts and track checks and payments
Review and explain account charges
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Helpful to have:
2+ years prior Banking or Call Center experience
Ability to multi-task, set priorities and manage time effectively
Comfortable with a flexible 40 hour work week
Skills
- Call Center Support
Education
- No Degree Required
Qualifications
Years of experience: 1 year
Experience level:Entry Level
Shift: First
Working hours: 9 AM - 5 PM
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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