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Randstad Call Center Representative in Stoughton, Massachusetts

Call Center Representative

job details:

  • location:Stoughton, MA

  • salary:$15 - $17 per hour

  • date posted:Tuesday, February 23, 2021

  • experience:1 Years

  • job type:Contract

  • industry:Finance and Insurance

  • reference:498374

  • questions:781-229-2288.

job description

Call Center Representative

job summary:

Our Banking client is seeking a Call Center / Customer Service Representative to handle inbound and outbound customer communications.

location: Stoughton, Massachusetts

job type: Contract

salary: $15 - 17 per hour

work hours: 9 to 5

education: No Degree Required

experience: 1 Years

responsibilities:

  • Managing large amounts of inbound and outbound calls in a timely manner

  • Check on the status of customer accounts and track checks and payments

  • Review and explain account charges

  • Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives

  • Build sustainable relationships and engage customers by taking the extra mile

  • Keep records of all conversations in our call center database in a comprehensible way

qualifications:

  • 2+ years prior Banking or Call Center experience

  • Ability to multi-task, set priorities and manage time effectively

  • Comfortable with a flexible 40 hour work week

Please click to apply and send resumes to christina.pescia@randstadusa.com.

skills: Customer Service

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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