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State of Massachusetts Recovery Treatment Worker Supervisor (RTW II) in Taunton, Massachusetts

The Recovery from Addictions Program (RAP) operated by the Department of Mental Health (DMH) is seeking a dynamic individual who is passionate about making a difference in the lives of persons with substance addiction and to encourage/motivate individuals in their recovery to work towards treatment goals. Selected candidates in this role will provide supervision to staff including, but not limited to, coordination of assignments, planning/monitoring shift schedules, scheduling training sessions for staff or clients, maintaining supplies and equipment and enforcing policies, rules and regulations. The Recovery Treatment Worker II provides direct care services to clients by assisting individuals in performing daily living functions: executing behavioral programs, assisting in planning and organizing recreational, social, instructional or special activities, attending treatment meetings, accompanying clients to appointments and providing medication support. Incumbents utilize motivational skills to encourage participation in activities and will be required to participate in restraint/seclusion as directed by nursing/psychiatry staff and per DMH regulations to ensure the safety of clients and staff. Please note: The selected candidate will work 40 hours per week on 1st shift (6:45am - 3:15pm), 2nd shift (2:45PM - 11:15PM), or 3rd shift (11:00PM - 7:00AM). The shift and days off are to be determined. *Duties and Responsibilities (these duties are a general summary and not all inclusive)*: * Supervises staff and evaluates performance to ensure a high level of quality care; participates in the regular supervision and progressive disciplinary processes as needed. * Conducts and participates in admissions, discharges, and transfers. * Supports client’s individual needs/preferences by optimally integrating the client’s perspective into all facets of care; advocates for clients ensuring dignity and respect. * Completes staff assignment sheets and duty logs as required. * Monitors staff scheduling to ensure proper coverage including vacancies per agreed overtime procedure. * Facilitates timely resolution of client concerns and assists in the exercise of their human rights. * Partners with clients to develop individual therapeutic goals and objectives, through consultation, evaluation, review of client history or observation. * Conducts training with staff/clients addressing services available; provides instructions on participation in sporting events, crafts, arts, or other activities. * Documents observations of client care through routine reports as directed and ensures proper follow-up. * Participates in admission, transfers, and discharge process by collecting and recording appropriate information and providing physical/emotional support to the client. * Provides an active role in monitoring daily problems and interventions; mediates issues among clients and attends meetings to make decisions. * Accompanies patients to various appointments, programs, and treatment areas and assists professional or medical staff as needed. *Required Qualifications*: * Minimum of one (1) year experience working with clients with primary substance use disorders. * Demonstrated knowledge of techniques related to the use of restraint and seclusion; including restraint and seclusion reduction principles comprising skills related to prevention, de-escalation, and debriefing. * Knowledge of harm reduction and medication (and other assisted therapies). * Familiarity with HIPAA Regulations and Federal Regulations 42 CFR Part 2 and Part 8. * Experience in recognizing the problems in providing nursing services to special client groups such as the mentally, physically, and/or emotionally handicapped. * Skilled in making decisions and responding quickly in emergency and/or dangerous situations while remaining calm. * Talent for establishing and maintaining harmonious working relationships and dealing tactfully with others. * Capacity to interact with people who are under physical and/or emotional stress. *Preferred Qualifications*: * Ability to demonstrate a positive, non-judgmental, and accepting attitude toward individuals with substance use disorder. * Proven experience in supervising/guiding staff including performance appraisal, employee coaching/training/development, and performance management. * Self-motivated with strong organizational skills and superior attention to detail. * Proficiency with Microsoft Office applications including Outlook, Word, Excel, and PowerPoint. * Given the population served, bilingual or multilingual fluency. _About the Recovery from Addictions Program (RAP)_: The Department of Mental Health (DMH) in collaboration with the Department of Public Health (DPH) Bureau of Substance Addiction Services operates a statewide Recovery from Addictions Program (RAP) for individuals civilly committed by the courts for substance use treatment for up to 90 days (“Section 35 commitment”). The program model will provide acute detoxification and early clinical stabilization services as we help clients develop community-based linkages to outpatient supports and substance use disorder treatment providers. The individuals treated within this program will be linked upon discharge to a range of services within the DPH continuum of care for substance use conditions. RAP provides administrative, medical, clinical, and non-clinical services. Its mission to provide quality client-centered care and recovery-oriented treatment. _DMH Vision and Mission_: The Department of Mental Health, as the State Mental Health Authority, assures and provides access to services and supports to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights, and supports mental health training and research. This critical mission is accomplished by working in partnership with other state agencies, individuals, families, providers, and communities. Learn more: _Pre-Hire Process_: A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit and click on "Information for Job Applicants." Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website. If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form. For questions, please contact Human Resources at (857) 288-9670. First consideration will be given to those applicants that apply within the first 14 days. MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) three (3) years of full-time or equivalent part-time experience providing direct care services in a human service related field (e.g. substance use disorders, mental health or developmental or physical disability), of which (B) at least one (1) year must be specifically working with a substance use disorder population and (C) of which at least one (1) year must have been in a supervisory capacity; or (D) any equivalent combination of the required experience and the substitution below. Substitutions: I. An Associate's degree or higher with a major in substance use disorder, psychology, human services, or mental health may be substituted for one year of the required (A) experience. *Comprehensive Benefits* When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! COVID Vaccine: As a condition of employment, depending on job assignment and location, employees may be required to have received COVID-19 vaccination and/or other vaccinations, or to have been approved for a vaccination exemption prior to their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Job: Community and Social Services* *Organization: Department of Mental Health *Title: *Recovery Treatment Worker Supervisor (RTW II) Location: Massachusetts-Taunton-60 Hodges Avenue Requisition ID: 23000CKJ