Job Information
Xylem Field Service Technician in Tewksbury, Massachusetts
Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
Xylem |ˈzīləm|
1) The tissue in plants that brings water upward from the roots;
2) a leading global water technology company.
Xylem, a leading global water technology company dedicated to solving the world’s most challenging water issues, is the leading global provider of efficient, innovative and sustainable water technologies improving the way water is used, managed, conserved and re-used. Our international team is unified in a common purpose: creating advanced technology and other trusted solutions to solve the world’s water challenges. We are committed to creating an organization of inclusion and diversity, where everyone feels involved, respected, valued and connected, and where everyone is free to bring their authentic selves and ideas.
If you are excited and passionate about helping us #letssolvewater, we want to hear from you! For more information, please visit us at www.xylem.com.
We Offer You More Than Just “A Job”
Professional Development – To advance the capabilities of our people, we offer a wide variety of experiences to support our employees’ professional growth and continuous learning.
Total Rewards – We offer comprehensive programs for compensation, benefits, recognition, learning and development, work-life integration and corporate citizenship.
Watermark – Watermark is our corporate social responsibility program working to provide education and access to safe water to ensure healthy lives, gender equality, and resilient communities. Employees have the opportunity to learn and volunteer on various water-related projects.
Employee Networks – Our Employee Networks provide a professional, supportive network for employees from diverse backgrounds, including Women’s, LGBT+ and Allies, Veteran’s, People of Color and Allies, Hispanic Origin & Latin Affinity, Emerging Leaders, and Working Parents Networks.
The Role:
The Field Service technician will support the service of Flygt submersible equipment by providing application, installation, troubleshooting and repair services.
Essential Duties/Principal Responsibilities:
Troubleshoot and make electrical repairs to electrical equipment including: motor starter panels and submersible wastewater pumps
Use a multimeter to diagnose problems with low voltage DC signal wiring.
Provide field support over the phone
Read electric control wiring diagrams to build and troubleshoot systems
Perform preventative maintenance and service
Troubleshoot electrical systems and pump problems.
Assist with system setup on customer job sites as needed.
Operate a service truck and respond to after-hours customer repair calls as needed.
Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification:
Three to five years experience in troubleshooting and repairing electric industrial equipment
Experience with variable frequency drives and PLC controls preferred
Ability to effectively communicate both verbally and in written form at multiple levels
Ability to communicate clearly on mobile devices
Legible handwriting
Ability to calculate general math, standard and metric measurements
Ability to read and comprehend electrical wiring schematics and mechanical drawings
Thorough understanding of single phase and three phase electrical systems
Ability to troubleshoot control panels for single phase and three phase controls
Forklift certification preferred
Service and repair knowledge of electrical equipment
Knowledge of AC/DC component location and identification
Knowledge of AC/DC electric and circuit testing skills
Physical Demands
(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Prolonged standing on concrete floors
Lifting up to 50 pounds
Carrying up to 50 pounds
Bending, squatting, stooping, reaching above shoulder level
Shop environment: intermittent exposure to all outdoor weather conditions; intermittent exposure to shop noise and fumes all within limits of OSHA standards
Xylem is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Relocation Approved
No
Percent of Travel required
50%
Does this role serve as country or regional leader for Xylem or as lead Finance controller for a region or location? If so, please have the Chief Compliance Officer or Chief Auditor for Finance Controller roles interview the final candidate(s).
No
In addition, any candidates for a Sales/Commercial role or a Finance role that directly report to a SLT member should be interviewed by the Chief Compliance Officer or Chief Auditor respectively
Salary range:
$53,200.00 - $85,100.00
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
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