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State of Massachusetts Mental Health Coordinator I in Tewksbury, Massachusetts

General Statement of Duties and Responsibilities:

Provides Peer Specialist Services on the Hathorne Units to adults with a psychiatric diagnosis. Focuses on collaboration and accompaniment to support persons receiving services tocreate the lives they want to live. Promotes and supports a recovery and resiliency model of peer support guided by established and emerging principles in the field, such as those found in SAMHSA’s 10 fundamental components of recovery and the Certified Peer Specialist Code of Ethics. Uses personal experiences of recovery in a professional capacity to promote hope for a life outside of the framework of mental health services and to support learning about the process of recovery. Provides a wide array of recovery-oriented peer services including peer support, advocacy with treatment teams, sharing wellness tools and recovery skills, offering links to the community, and other supports as requested. Uses a person-centered approach when providing services, and supports persons to claim their own voice in developing a person-centered treatment plan. Provides services and opportunities that promote continuity of care, community integration and an environment that facilitates recovery. Promotes teamwork by demonstrating flexibility, the ability to listen to the views of others, compromise, handle conflict and stay focused on positive outcomes. Performs other duties as required.

Detailed Statement of Duties and Responsibilities :

  1. Provides advocacy, support, education, information and training in wellness and recovery tools to persons served by the Department of Mental Health.

  2. Develops and facilitates wellness and recovery groups including – but not limited to – peer support, peer education and recovery values, advocacy and self-help, wellness tools, problem solving, and ways of creating the life one wants to live.

  3. Supports development of self-help skills and advocacy strategies that promote recovery by teaching and modeling these skills.

  4. Abides by the Massachusetts Certified Peer Specialist Code of Ethics.

  5. Promotes and supports a recovery and resiliency model of Peer Support Services by implementing SAMHSA’s 10 fundamental components of recovery.

  6. Engages persons in all recovery services and supports the orientation process.

  7. Supports persons to develop and communicate personal goals to the treatment team.

  8. Supports persons in developing their own strength-based strategies and in achieving their self-determined ambitions.

  9. Promotes teamwork by demonstrating flexibility, the ability to listen to the views of others, to compromise, to handle conflict and stay focused on a positive outcome.

  10. Plans and leads or co-leads a wide range of groups, activities and events, as assigned.

  11. Provides peer mentoring supports, as assigned.

  12. Supports staff and persons served in revising services as needed to promote an environment that facilitates recovery.

  13. Responsible for providing quality Peer Support Services in accordance with Joint Commission standards.

  14. Compliance with all applicable state and federal laws including the Health Insurance Portability Accountability Act (HIPAA) regulations which governs the privacy and confidentiality of information about patients.

  15. Follows all appropriate policies and procedures pertaining to Tewksbury Hospital, the Psychiatric Units, the Social Club and the Rehabilitation Building.

  16. Works toward maintaining a safe environment for patients and staff at all times.

  17. Reports to supervisor any significant event as it occurs and completes all necessary related documentation.

  18. Conducts self in a professional manner at all times and works cooperatively with staff from all disciplines.

  19. Completes documentation in accordance with departmental/facility guidelines.

  20. Participates in assigned committees, department meetings and trainings.

  21. Networks with people and organizations that promote a recovery and resiliency model.

  22. Participates in the coordination of hospital-wide activities, assigned projects and/or special events for the Peer Support Services Department as well as the Hospital.

  23. Completes assignments in a timely manner.

  24. Performs other duties as required.

Preferred Qualifications :

  1. An understanding of concepts and practices that facilitate the recovery of persons with a psychiatric diagnosis.

  2. Experience with peer support groups, workshops, or trainings

Days off: Friday and Saturday

Sunday 11:00 AM - 7:30 PM

Monday - Thursday : 8:00 AM - 4:30 PM

Preferred: Given the population we serve, bilingual or multilingual fluency


A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit

Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

HR/Customer Service: 978/851-7321 ext.2155

This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days.

Minimum Entrance Requirements:

  1. Applicants must have a high school diploma or equivalent and Peer Certification through a recognized Certified Specialist Program.

  2. Based on assignment to a Family Support Specialist position applicants must have a high school diploma or equivalent and completion of an approved Professional Parent Advisory League (PAL) entry-level training as a Family Support Specialist.

  3. Incumbents may be required to have a current and valid motor vehicle driver's license at a class level specific to assignment.

License and/or Certification Requirements

Based on assignment, travel may be required. Those employees who elect to use a motor vehicle for travel must have a current and valid Massachusetts Class D Motor Vehicle Operator’s license or the equivalent from another state.

An Equal Opportunity/Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

Job: *Community and Social Services

Organization: *Department of Mental Health

Title: Mental Health Coordinator I

Location: Massachusetts-Tewksbury-365 East Street

Requisition ID: 190000IA

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