Massachusetts Veterans Jobs

About Evoqua Water Technologies

We are excited to announce that Evoqua has now joined Xylem. By uniting our complementary approaches, products, and expertise, we enable our customers to dramatically improve the way water and wastewater is used, managed, conserved, re-used, and returned to nature. Together, we bring uniquely powerful capabilities to solving the world's greatest water challenges.

At every level, our global team is committed to access, equity, inclusion, and diversity. Our goal is for all our colleagues to be involved, respected, valued, connected, and free to bring their authentic selves and ideas. If you are excited and passionate about solving water, we want to hear from you.

Our more than 22,000 diverse employees are helping communities in more than 150 countries become water-secure. Apply today and Let's Solve Water.

At Evoqua, we are committed to fostering and maintaining an inclusive and diverse workplace where employees can be their authentic selves. If this position interests you and you possess the minimum qualifications, we encourage you to apply as you could be the right fit for this or other roles we are looking to fill. Evoqua encourages all candidates meeting the minimum qualifications/requirements for the position to apply.

Position Summary

Individual contributor that provides support to sales and sales management to ensure data is timely, accurate and effectively maintained. Provides intercompany and customer support to facilitate processing of sales activities. Prioritizes their time to ensure customer satisfaction and project execution excellence.

Core Responsibilities and Tasks

• The right candidate will manage order to cash responsibilities.

• Enable sales by providing pre-sale support supplying customer quotations.

• Post sales support including order management, order entry execution, revenue recognition, updating customer delivery dates, handling RMAs and returns.

• Escalation resource for customer complaints and order issue investigations and resolutions.

• Facilitates new customer set-up; gathers and provides various forms for purpose of sale and account retention.

• Support of Field Service updating dates in ERP system, releasing invoicing after service work completion.

• Support of Rental Fleet Services releasing monthly invoices for payment.

• Builds strong and cohesive relationships, promotes teamwork within team.

• Develop working knowledge of SAP ERP system, CRM quoting system.

• Develop working relationship with supporting functions purchasing, shipping & receiving, and finance.

• Continually builds good customer relations.

• Other duties may be assigned from time to time by management.

Position Requirements

FORMAL EDUCATION:

Required:

High school diploma or equivalent plus 3 years of applicable experience in sales coordination or administrative support roles OR Bachelor's degree with 1 year of applicable experience in sales coordination or administrative support roles.

KNOWLEDGE & EXPERIENCE:

Required:

Strong communication skills both verbal and written

Strong organization skills

Approachable and pleasant

Ability to collaborate with other disciplines within the organization

Results oriented professional who respects and values team members.

Experience with Microsoft Office applications (Outlook, Word, Excel)

ERP Prior order entry knowledge (Sap Preferred)

Customer quoting (CRM preferred)

Additional Details

TRAVEL REQUIREMENTS: 5%

#LI-NP1

Evoqua Water Technologies prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation or any other category protected by applicable federal, state or local law. Evoqua Water Technologies takes affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.

EEO is The Law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity

EEO is the Law - Poster (PDF) (http://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf)

Evoqua does not accept unsolicited resumes/candidates from search firms.