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Applause Windows System Administrator III in US, Massachusetts

Windows System Administrator III

Job Description

Reporting to the Senior Director of IT, the Windows System Administrator is responsible for the planning, implementation, and maintenance of the organization's Windows server environment and Microsoft Configuration Manager. The ideal candidate will have a strong understanding of Windows Server technologies and a proven track record of success in managing complex Windows environments, including hybrid on-prem / cloud environments.


  • Manage and maintain the organization's Active Directory environment

  • Implement and manage Group Policy to enforce security and compliance standards

  • Troubleshoot and resolve Windows Server issues

  • Manage and maintain Microsoft Configuration Manager (MCM) environment

  • Build and maintain configuration items and task sequences for complex deployments and compliance

  • Build and maintain applications and packages for full life cycle of application deployment

  • Create and maintain comprehensive documentation for system configurations, procedures, and troubleshooting

  • Serve as escalation point for Windows workstation related issues from IT Service Desk

  • Work with other IT team members to ensure the smooth operation of the organization's IT infrastructure

  • Report to office when required for tasks (hybrid / majority remote)

  • Participate in on-call rotation

  • Other duties as assigned



  • 5+ years of experience in Windows Server administration (including Active Directory and Group Policy)

  • 5+ years of experience administering Microsoft Configuration Manager (formerly SCCM)

  • Experience with Entra (formerly Azure AD), and Intune

  • Experience writing and maintaining scripts in PowerShell

  • Experience with virtualization technologies (VMware, KVM, etc.)

  • Strong understanding of Windows Server security best practices


  • Excellent problem-solving and troubleshooting skills

  • Strong written and verbal communication skills

  • Ability to work independently and as part of a team

  • Strong attention to detail and organizational skills

What Makes Applause a Great Place to Work

Applause is a world leader in digital quality testing. Since 2007, Applause has been the driving force in testing and digital quality innovation. Our expertise continues to help leading brands deliver quality digital products to their customers. Utilizing the skills of 1.5+ million testers in more than 200 countries and territories, Applause helps the world’s leading brands to deliver quality digital products and experiences to their customers on a global scale. With insightful, actionable testing results that can directly inform go/no go release decisions, we enable our customers to release digital products and experiences better, faster and with confidence.

At Applause, living our core values - In it Together, Be Accountable, Create Value for Our Customers, Celebrate Authenticity, and Crush Your Goals - informs our choices as individuals, as teammates and in our everyday interactions with customers. Our values help to keep us on track to deliver the best outcomes, and to be the very best team we can. Embracing a culture of respect, authenticity and inclusion, we value and celebrate diversity. Together as one Applause Nation, we strive to enable professional opportunities for all employees.

Please visit to learn more about the employee experience at Applause Nation!

Applause is a place where everyone belongs and where we believe everyone deserves the exceptional. Since our founding, we have continued to celebrate diversity and are committed to creating an inclusive environment. If you believe you require a reasonable accommodation under any of the legally protected characteristics, please click here to complete an accommodation request. Please note Applause will only review requests for applications that have been submitted. We will review your qualifications and follow up with you regarding your request if your qualifications meet our current needs.