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128 Plumbing, Heating, Cooling & Electric Drain Technician in Wakefield, Massachusetts

Drain Technician

128 Plumbing, Heating, Cooling & Electric

Wakefield, MA

About Us:

For over 30 Years, we’ve been providing the highest quality, efficiency and reliability when it comes to serving customers in residential service and installation. We change the way people are thinking about their home's comfort.

About You:

You work hard. You love helping people. You want to create opportunities for your life and are seeking a better work culture. You want to have a career with a growing company where you don't have to look for a job ever again. You are looking for the perfect foot in the door to learn a new trade.

Responsibilities for the Drain Technician:

  • Shadow a seasoned professional in the trade

  • Demonstrate the core values every single day: Service, Teamwork, and Development

  • Strive for nothing below a 5-Star Customer Experience on every call

  • Arrive on time and well-groomed

  • Complete all calls efficiently, troubleshoot malfunctions and educate customers

  • Show yourself as a knowledgeable professional when providing options on repair and replacement

  • Assist customers in choosing maintenance plans and financing options

  • Work alongside the dispatcher and project managers to ensure overall success of the business

  • Maintain your truck with stocked inventory

  • Participate actively in all trainings and morning meetings

  • Be accurate and timely with invoices, time cards, feedback, and option sheets

Qualifications for the Drain Technician:

  • Must be mechanically inclined

  • Must have passion for exceptional service

  • Must enjoy serving and helping others

  • Must have pride in workmanship

  • Must pass drug test, background check, and have a clean driving record

  • Must have excellent communication skills

  • Must be team oriented as well as work independently

  • Must be available for on-call rotation

Benefits for the Drain Technician:

  • A+ Team Environment

  • Paid Holidays

  • Paid Vacation, Personal, and Sick Time

  • Paid Training and Education

  • Guaranteed Year-Round Work (No Seasonal Layoff)

  • Learn how to earn a Company Vehicle Fully Stocked, Company iPhone, and a Company iPad

  • Company Events

  • Fitted and Customized Company Uniforms

  • Team and Management Support At All Times

  • Health, Vision, and Dental Insurance (128 covers 73% of your Health benefits)

  • 401k Retirement Plan with 4% IRA Matching

  • Advancement and Growth Opportunities

  • IN-HOUSE Paid Training Facility

  • Flexible Schedule