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Sodexo Food Operations Manager 2 in WALTHAM, Massachusetts

Unit Description

Sodexo is seeking an Operations Manager 2 at Boston Children’s – Waltham campus in Waltham, MA.

Boston Children’s Hospital is dedicated to improving and advancing the health and well-being of children around the world through its life-changing work in clinical care, biomedical research, medical education, and community engagement. Boston Children's is ranked the number one pediatric hospital in the nation by U.S. News and World Report (https://www.childrenshospital.org/about-us/us-news-world-report-rankings) . It is home to the world's largest pediatric research enterprise, and it is the leading recipient of pediatric research funding from the National Institutes of Health. It is the primary pediatric teaching hospital for Harvard Medical School. Boston Children’s treats more children with rare diseases and complex conditions than any other hospital

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The Food Operations Manager 2 will: Provide leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the client. Provide supervision for food services at account/unit to ensure client satisfaction and retention for the company. Implement business practices to uphold company mission, values and commitments made in the Sodexo client contractual agreement.

Key Duties:

  • Establish a safe work environment

  • Utilize Sodexo tools and programs to develop client, customer, and staff relationships, to ensure account retention

  • Implement and fully utilize all Sodexo tools and programs to ensure financial outcomes

  • Direct daily operations of food service to ensure employees have appropriate equipment, inventory, and resources, ensures operating standards and regulatory requirements are met

  • Develop and implement plans, projects, with defined objectives, methods, timetables, and budget to support client and Sodexo strategic plan

  • Ensure adherence to all HR standards for Sodexo, client, and regulatory agencies

At Sodexo, we believe every employee should have the resources to be their best. As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle including health, dental and vision insurance. We also offer other benefits like paid time off, financial and savings programs, 401k, and access to our employee assistance program and other discounts.Click here for more information aboutSodexo’s Benefits (https://bit.ly/2EVNezw) .

Employees in Healthcare and Seniors are required to be fully vaccinated as a term and condition of employment at Sodexo no later than February 28, 2022, absent a legally required exception, and are required to report their vaccination status and upload proof of vaccination via an online portal.

Position Summary

Provides leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the client. Provides supervision for food services at account/unit to ensure client satisfaction and retention for the company. Implements business practices in order to uphold company mission, values and commitments made in the Sodexo client contractual agreement.

Key Duties

  • Establishes a safe work environment

  • Utilizes Sodexo tools and programs to develop client, customer, and staff relationships, to ensure account retention

  • Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes

  • Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met

  • Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan

  • Ensures adherence to all HR standards for Sodexo, client, and regulatory agencies

Qualifications & Requirements

Basic Education Requirement - Associate's Degree or equivalent experience

Basic Management Experience - 2 years

Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Location US-MA-WALTHAM

System ID 886409

Category Food Service

Relocation Type No

Employment Status Full-Time

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