Massachusetts Veterans Jobs

Company Description

Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.

Job Description

We are seeking an experienced sales incentive plan operations analyst who will join our team to assist with driving our sales incentive program. Reporting to the Senior Director of Sales Incentives within the Sales Operations organization, you will join a high performing team and will play a key role in the implementation of the annual sales incentive plan and ad hoc sales programs, leveraging best practices and best in class tools. You will participate in design, set up and implementation of the sales plan, and will support internal testing and audit requirements related to the sales plan. Working closely with Sales, Sales Operations, Finance and Business Systems, this role will be key to supporting improvements to the plan tools and process.

Your role at Dynatrace

• Support Sales Incentive Plan implementation, including program set up, education and inquiry support

• Be a subject matter expert in technical and business processes for Sales Incentive Plan administration

• Build and maintain standard and ad hoc Varicent reports

• Identify and implement enhancements and best practices within Varicent in support of sales plan and related initiatives

• Liaise with Sales Operations, Business Systems, Finance commissions team, and FP&A to define, prioritize, test and deploy tool changes related to the Sales Incentives process

• Develop testing plans and facilitate user acceptance testing

• Configure and test Varicent to for compensation plan specifications on an annual or as needed basis

• Perform monthly reviews of commission credit to validate accuracy of all commission calculations

• Contribute to business focused communications and training materials for Sales teams, relative to process and tool enhancements

• Support internal and external audit as related to the sales incentive plan

• Develop detailed process documentation for Varicent

• Opportunities for ad hoc projects and assignments

Qualifications

Minimum Qualifications

• Bachelors Degree required

• At least 5 years of sales incentive plan or related experience

• At least 3 years Varicent experience

• Sales Operations, Sales Incentives and Commissions experience

• Strong working knowledge and understanding of software sales processes

Preferred Qualifications

• High-level of proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint, and SharePoint)

• Excellent communication skills, both verbal and written

• Proven ability to manage conflicting priorities in a fast-paced environment in a timely manner

• Global experience (languages, currencies, time zones)

• Excellent interpersonal skills, and a strong customer service orientation

• Strong written and verbal communication skills and documentation skills

• Demonstrated comfort interacting with all levels of the organization

• Collaborative style with interest in team success and individual growth

• Self-starter with the ability to work under minimal guidance and direction to meet deadlines

Additional Information

• Dynatrace is a leader in unified observability and security.

• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. 

• Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.

• The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.

• Over 50% of the Fortune 100 companies are current customers of Dynatrace.

Compensation and rewards

• The salary range for this role is $76,000-$95,000. When determining your salary, we consider your experience, skills, education, and work location.

• Our total compensation package includes unlimited personal time off, an employee stock purchase plan, and a reward system.

• We also offer medical/dental benefits, and a company matching 401(k) plan for retirement.

All your information will be kept confidential according to EEO guidelines.

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact careers@dynatrace.com . Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law / EEO is the Law Supplement . To be considered for this position, please upload your resume/CV.