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Rocket Software, Inc. Senior Product Manager in Waltham, Massachusetts

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description Summary:

The Senior Product Manager is responsible for product planning and assisting with marketing for selected products. This includes managing the product throughout its lifecycle, gathering and prioritizing requirements, clarifying the product vision, and working closely with Engineering and Sales to deliver winning products. It also includes working with Marketing and support to drive revenue and customer satisfaction. They will ensure that the product and marketing efforts support the overall business strategy and goals. They are responsible for education, championing and implementation of Product Management best practices throughout the organization.

Essential Duties and Responsibilities :

  • Be an expert on the domain, the market, and the trends in the area of Electronic Data Interchange (EDI) and API integration to serve Rocket customers with B2B supply chain integration solutions.

  • Responsible for insight into the international competitive environment and undertake competitive analysis to ensure Rocket’s products are best positioned relative to our strategy.

  • Review the competitive environment with regard to pricing models for subscriptions and services with the goal to develop innovative and/or disruptive pricing models for future EDI and API integration solutions.

  • Represent the customer: build strong customer relationships, develop deep insights on evolving customer requirements, be the champion and voice of the customer, bring the customer's voice into the product development process.

  • Partner with and support cross-functional teams with respect to requirements interpretation, product decisions, specification reviews, customer satisfaction issues, and release planning.

  • Gather and prioritize requirements with input from Customers, Support, Development and other market sources.

  • Collaborate with Engineering Management to ensure the development of solutions to meet customer use cases based on high level knowledge of the core product and platform technology.

  • Evangelize the product vision constantly so all stakeholders are aligned, have context and understand the future roadmap.

  • Help to manage the roadmap: execute prioritized decisions to adjust based on engineering tradeoffs and customer feedback, own development of business cases to support proposed investment priorities.

  • Work with third parties to assess partnerships and licensing opportunities.

  • Brief Rocket direct sales team and business partners on product releases, lifecycle, and policies.

Required Qualifications:

  • Minimum 8 years' experience as a Product Manager.

  • Domain knowledge of Electronic Data Interchange (EDI) and API integration.

  • The ability to ensure the confidentiality of sensitive information and thrive in a fast-paced, intellectually demanding and service-oriented environment.

  • The ability to manage time and schedules to meet aggressive deadlines and influence through persuasive written and verbal communication.

  • Possess a unique blend of business and technical savvy that includes a big-picture vision and the drive to make that vision a reality.

  • Demonstrated success defining and launching excellent products.

  • Track record of using qualitative and quantitative data to prioritize and drive decision-making.

  • Experience working in an Agile development environment.

  • Effective presentations to customers.

  • Excellent teamwork skills.

  • Outstanding attention to detail and organizational skills.

  • Proven ability to influence cross-functional teams without formal authority.


Bachelor's degree in Business, Computer Science, Engineering or Marketing, or equivalent business experience. MBA or related Master’s degree beneficial.

Travel Requirements:

<25%, including international travel, fluctuates to meet business and customer needs.

Information Security:

Information security is everyone’s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.

Diversity, Inclusion & Equity:

At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.

Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to We will make a determination on your request for reasonable accommodation on a case-by-case basis.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Thousands of companies around the world depend on Rocket to solve their most challenging business problems by helping them run their critical infrastructure, business processes, and data, as well as extending the value of these assets to take advantage of cloud and mobile computing, advanced analytics, and other future innovations. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands we interact with every day. At Rocket, software has always been about people—not just ones and zeroes. We’re people solving problems for other people, and we strive to treat our customers, partners, and fellow Rocketeers with humanity. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts with 31 offices around the world.