Massachusetts Veterans Jobs

Location : this is a hybrid role. Must be able to commute to one of our Tax & Accounting offices in Coppell, TX, Wichita, KS, Kennesaw, GA or Torrance, CA .

OVERVIEW

The Instructional Designer will be responsible for designing, developing, and delivering high-quality training materials that effectively enhance employee skills and knowledge. This role requires a strong understanding of adult learning principles, instructional design, and multimedia development.

Essential Duties and responsibilities

Key Responsibilities:

• Works with subject matter experts to identify the target audience’s training needs.

• Facilitates meetings to gather information required for development.

• Sets instructional end goals and creates content that matches them.

• Collaborates on the design and development of assigned courses based on input from subject matter experts (SMEs), written materials, previous training courses, interviews, etc.

• Works with Learning & Development team, SMEs, management, consultants and related resources to produce draft and final versions of courses.

• Visualizes instructional graphics, the user interface and the finished product.

• Designs screen layouts, exercises, knowledge checks, graphics and interactions appropriate to the content.

• Creates supporting material/media (audio, video, simulations, role-plays, games, etc.).

• Analyzes, stays current with, and applies industry trends and best practices, i.e., instructional, video and visual storytelling trends, and emerging platforms.

• Devises modes of assessment, such as tests or quizzes, to measure the effectiveness of the course and enhance the learning process.

• Maintains project documentation and course folders, including milestones, deliverables, stakeholders, LMS reporting, etc.

Other Duties

• Performs other duties as assigned by supervisor.

Job Qualifications

Education:

• Bachelor’s degree in instructional design, communications, business, or similar experience.

• Master’s degree in instructional design, educational technology or similar relevant field preferred.

Experience:

• 5+ years experience in instructional design, training & development in a corporate setting

• Expertise in Articulate Storyline 360, required - candidates without this experience will not be considered.

• Experience designing training for B2B sales teams

• Proficient with authoring tools and Learning Managements Systems

• Experience with editing scripts for use with AI voice-over software (WellSaid, Elevenlabs)

• Prior experience working for SaaS companies, preferred

Other Knowledge, Skills, Abilities or Certifications:

• Creative and innovative mindset

• Ability to take initiative and influence stakeholders to complete assignments

• Clear and articulate communication

• Strong analytical skills

• In-depth knowledge of adult learning theories and instructional design models.

• Ability to effectively collaborate and communicate with stakeholders and subject matter experts.

• Lesson and curriculum planning skills.

• Proficient / advanced in Microsoft Windows and Office, especially Word and PowerPoint.

• Experience with Adobe Programs (Illustrator, Photoshop, Acrobat, etc.).

• Experience with video editing, preferred (Camtasia, Premiere, Sony Vegas, etc.).

• Excellent written and verbal communication skills.

• Ability to write effective copy, instructional text, audio and video scripts.

• Ability to multi-task and demonstrate exceptional organizational skills and flexibility in a busy office environment.

• Experience producing and editing on-camera video productions a plus.

Travel requirements

• 5-10% for team meetings when necessary.

Physical Demands

• Normal office environment.

The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They’re not intended to be an exhaustive list of all duties, responsibilities, and requirements.

Compensation:

Target salary range CA, CT, CO, HI, NY, WA: $93,400-$130,600

Additional Information :

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.