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ServiceNow, Inc. Sr Software QA Engineer in Waltham, Massachusetts

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®

We're looking for people who are ready to roll up their sleeves and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog ( and hear from our employees ( about their experiences working at ServiceNow.

This position reports to: Manager - Software Quality Engineering

What you get to do in this role: *  *

  • Work with developers to document validation of software products through the use of systematic tests

  • Develop, apply, and maintain quality standards for company products

  • Analyze products and write test standards and procedures. Develops and modifies software test plans

  • Maintains documentation of test cases to assist in debugging and modification of software

  • Analyzes existing test results to ensure existing functionality and recommends corrective action

  • Provides feedback in preparation of technical appraisals of programming languages, systems, and computation software.

To be successful in this role you have:

  • 6 - 8 years Software development / engineering experience

  • Ability to read and comprehend source code

  • Understands common software design patterns

  • Demonstrated experience working with developers across multiple product teams

  • Excellent technical writing abilities

  • Prior experience preferred working with QE/QA environments and teams

  • Preferred language experience:

  • JavaScript

  • Java

  • Python

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550 (tel:(408)%20501-8550) , or for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.