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MAPFRE Insurance Support Services Rep (Webster, MA) in Webster, Massachusetts

Support Services Rep (Webster, MA)

Location: Webster, MA

Job Summary

Responsible to follow established procedures to

review, verify and process incoming insurance related documentation. Job tasks

provide support to technical teams. This position will include responsibilities

of the following functional area: Mail, Administrative Support, Process

Services, Electronic Imaging, Financial Support, First Notice of Loss and

General Clerical Support.

Job Requirements

Knowledge, Skills and

Abilities

Education: High School or equivalent

knowledge or related experience.

Experience: 0 - 1 years.

Knowledge: Solid understanding of general and technical parts of the

job. Working knowledge in field, able to work independently.

Decision Making: Follows regular, detailed standards and

instructions. Applies clearly defined guidelines and procedures in making timely

decisions, given the necessary information.

Supervision Received: Works under close supervision; work performance is frequently

checked.

Leadership: Works as an individual

contributor. May participate in training less experienced

staff.

Problem Solving/Operations/Direct Work Involvement: Applies knowledge to help solve routine problems requiring

independent thinking with direction.

Client Contacts: Contacts are typically within own department and occasionally

outside own organization. Typically involves providing information requiring

some explanation or interpretation.

Additional Knowledge, Skills and Abilities

Strong organization and prioritization skills.

Effective verbal and written communication skills.

Ability to work in a

fast-paced environment with minimal supervision.

Must have strong PC skills

for recordkeeping and research and strong working knowledge of Microsoft Office.

Ability to interact well with others in a team environment.

Working

knowledge of various types of office equipment i.e.: scanners, photocopiers and

the ability to use external vendors file online tools.

Aptitude for numerical

order keeping.

Typing requirement of 90 keystrokes required for Financial

Services and 40 wpm required for Processing Services.

If you require an accommodation for a disability so that you may participate in the selection process, you are encouraged to contact the MAPFRE Insurance Talent Acquisition team at talentacquisition@mapfreusa.com.

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