MAPFRE Insurance Support Services Rep (Webster, MA) in Webster, Massachusetts
Support Services Rep (Webster, MA)
Location: Webster, MA
Responsible to follow established procedures to
review, verify and process incoming insurance related documentation. Job tasks
provide support to technical teams. This position will include responsibilities
of the following functional area: Mail, Administrative Support, Process
Services, Electronic Imaging, Financial Support, First Notice of Loss and
General Clerical Support.
Knowledge, Skills and
Education: High School or equivalent
knowledge or related experience.
Experience: 0 - 1 years.
Knowledge: Solid understanding of general and technical parts of the
job. Working knowledge in field, able to work independently.
Decision Making: Follows regular, detailed standards and
instructions. Applies clearly defined guidelines and procedures in making timely
decisions, given the necessary information.
Supervision Received: Works under close supervision; work performance is frequently
Leadership: Works as an individual
contributor. May participate in training less experienced
Problem Solving/Operations/Direct Work Involvement: Applies knowledge to help solve routine problems requiring
independent thinking with direction.
Client Contacts: Contacts are typically within own department and occasionally
outside own organization. Typically involves providing information requiring
some explanation or interpretation.
Additional Knowledge, Skills and Abilities
Strong organization and prioritization skills.
Effective verbal and written communication skills.
Ability to work in a
fast-paced environment with minimal supervision.
Must have strong PC skills
for recordkeeping and research and strong working knowledge of Microsoft Office.
Ability to interact well with others in a team environment.
knowledge of various types of office equipment i.e.: scanners, photocopiers and
the ability to use external vendors file online tools.
Aptitude for numerical
Typing requirement of 90 keystrokes required for Financial
Services and 40 wpm required for Processing Services.
If you require an accommodation for a disability so that you may participate in the selection process, you are encouraged to contact the MAPFRE Insurance Talent Acquisition team at firstname.lastname@example.org.
We are proud to be an equal opportunity employer.