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Camping World Store Manager in West Hatfield, Massachusetts

Camping World Holdings, Inc., headquartered in Lincolnshire, IL, (together with its subsidiaries) is America's largest retailer of RVs and related products and services. Our vision is to build a long-term legacy business that makes RVing fun and easy, and our Camping World and Good Sam brands have been serving RV consumers since 1966. We strive to build long-term value for our customers, employees, and shareholders by combining a unique and comprehensive assortment of RV products and services with a national network of RV dealerships, service centers and customer support centers along with the industry's most extensive online presence and a highly trained and knowledgeable team of associates serving our customers, the RV lifestyle, and the communities in which we operate. We also believe that our Good Sam organization and family of programs and services uniquely enable us to connect with our customers as stewards of the RV enthusiast community and the RV lifestyle. With RV sales and service locations in 42 states, Camping World has grown to become the prime destinations for everything RV. A career at Camping World is more than a job; it is the chance to make a difference in the RV and outdoor community. Camping World is growing, this is your opportunity.

Who knows? Maybe a new career is the perfect next chapter, with you managing a store of the country's leading outdoor lifestyle retailer.

Essential Job Functions:

  • Manage all aspects of accounting, operations, compliance, and shrink and profitability through the highest standards of integrity and ethics

  • Drive the business to success by delivering metrics and achieving success on the leaderboard

  • Connect with customers and drive sales by asking open-ended questions to assess customer needs and make relevant suggestions for the customer's outdoor lifestyle

  • Demonstrate safe practices and procedures in store by adhering to company standards

  • Determine specialized product needs and services by working directly with customers

  • Suggest add-on sales to increase average transactions

  • Provide price estimates for designated installations prior to scheduling appointments

  • Keep customers apprised of work progress

  • Recruit and hire qualified associates adhering to established pay guidelines

  • Evaluate, coach, counsel and train associates for success

  • Recognize seasonality of the business and develop a strategy for merchandising the store for seasonal trends by adhering to company standards and planograms

  • Participate in the creation of schedules which are geared to meet customers' needs

  • Involvement in the community to promote the brand and stay informed concerning competitors

Required Essential Qualifications:

  • Bachelor's Degree in Business Management and/or 3-5+ years retail management experience, preferably big-box format or equivalent combination and experience

  • Must be a minimum of 21 years of age

  • Outstanding oral and written communication skills

  • Leadership and interpersonal skills required to interact with all levels of the company

  • Excellent planning and organizing skills

  • Able to coach direct report

  • Occasional overnight travel may be required

  • Proficient computer skills to be able to maneuver in a windows-based environment

  • Must possess the core discipline of foundational excellence to maintain high standards of facility, sales floor, and back of house standards on a daily basis

  • Ability to work a flexible schedule to meet the needs of the business

  • Demonstrate ethical and honest behavior in day to day interactions and business decisions

  • Must be flexible and able to react to the needs of the business

  • May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices

  • Periods of standing, stooping, crawling, and bending

Full-time associates are offered a comprehensive benefit package including medical, dental, vision, PTO, 401k and more! Part-time associates are offered access to dental & vision coverage! For more information please visit:

We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

#StoreManager #Retail

Equal Opportunity Employer Minority/Female/Disability/Veteran