Massachusetts Veterans Jobs

Retail - Shift Supervisors Job applications for the 2024 Big E are now open and can be filled out at - https://form.jotform.com/210244559291152 Please find job descriptions for many of the available positions below. Please check back regularly as more position descriptions may be added as positions become available. Questions about Big E jobs? E-mail employment@TheBigE.com or call 413.205.5050. You will receive a response during regular business hours. Position Summary: Retail Shift Supervisor Shift Supervisors at the Eastern States Exposition assist the Retail Sales Manager with all functions of The Farmers Market and Storrowton Village Museum during the Big E, primarily focusing on the customer experience and merchandising. The person in this position thinks creatively, stays current with retail trends, and enjoys engaging with the team and customers as a leader for retail operations and agriculture at ESE. Position Responsibilities Customer Experience o Delivers prompt, positive and friendly service to each customer. o Shares feedback with leadership to improve the customer experience. o Manages sales floor presentation changes discussed by Retail Sales Manager as a guide. Operational Execution o Present visually appealing, on-trend merchandising. o Completes daily reports of all income and act as point person for financial deposits. o Ensures the team completes assigned tasks to ensure the exhibit is fully stocked. o Supervises and participates in the unload, stage, sort and stocking processes for all incoming freight. o Actively manages and participates as needed, in the inventory management process. o Verifies pricing and visible pricing to customer to ensure accuracy. o Walks the exhibit daily to identify additional recovery, filling and cleanliness opportunities. Leadership o Set the example for Customer Service by living and leading the ESE values. o Train, develop and supervise team to complete the essential duties of the job as needed. o Participate in providing feedback and conducting recognition to the Farmer?s Market Exhibit Team daily. o Assist the Retail Sales Manager in scheduling staff and assigning duties. o Participate in other departmental and company duties as needed. Loss Prevention o Prepare the exhibit and help execute the inventory process. o Ensure a safe working environment. Position Requirements o Must be at least 18 years of age o High school diploma or equivalent o Must be able to lift 50lbs o Must be able to climb stairs regularly throughout shift o 2 - 4 years previous retail experience; retail management experience a plus o Must possess a strong detail-orientation with the ability to plan and prioritize work o Regular attendance is an essential part of the job o Able to work 40+ hours per week including mornings, days, nights, and weekend shifts Come to our Job Fair on Tuesday, August 13, 2024 from 10am-1pm on The Big E grounds. Enter through Gate 1, located at 1761 Memorial Avenue and follow signs to The Big E Job Fair outside the Greenwich Barn in Storrowton Village.