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BJ's Wholesale Club IT Security Threat Operations Manager Job in Westborough-Home Office, Massachusetts

IT Security Threat Operations Manager Job

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Date: Jun 29, 2020


Westborough-Home Office, MA, US, 01581

Company: BJ's Wholesale Club, Inc.

BJ's Wholesale Club was the first retailer to introduce the warehouse club concept in the northeastern United States. Today, we’re a multibillion dollar operation with more than 200 clubs in 17 states from Maine to Florida.

While our Members know us for helping them save up to 25% off grocery prices every day, our Team Members love us for providing a supportive and engaging workplace that’s committed to developing great talent.

If you’re a motivated and enthusiastic person who enjoys working collaboratively and is committed to providing great service for our Members, we want to hear from you. BJ’s offers a fast-paced, team environment with great training opportunities and competitive salary and benefits packages to help you succeed.


Under the direction of the CISO, this role’s primary function is to manage a team of SOC analysts and be responsible for threat monitoring for BJ’s Information Security department. This role is responsible for managing multiple threat tools, SIEM, and cyber security analysis of threat events, monitoring and remediate threats.

Responsibilities include, but are not limited to:

  • Report SOC related metrics and lead incident response teams, advise and coordinate with senior leadership during active incidents

  • Help with vulnerability management for critical applications

  • Define protocols and maturing ‘playbooks’ of operational response to cyber threats

  • Provide teaching / mentoring to SOC Tier Analysts, including incident response functions

  • Annual penetration testing and maintaining PCI environment

  • Maintains records of security monitoring and incident response activities, utilizing case management and ticketing technologies

  • Recognizes potential, successful and unsuccessful intrusion attempts and compromises thorough reviews and analyses of relevant event detail and summary information

  • Communicates alerts to respective teams regarding intrusions and compromises to their network infrastructure, applications, and operating systems

  • Creates and maintains standard operating procedures and other similar documentation

  • Help build automation with Security Orchestration (SOAR) suite

  • SIEM and log management across On-prem, AWS and Azure environments.


  • Bachelors (or foreign equivalent) degree in Computer Science or related field is required.

  • Proven thought leadership in the SOC and Incident Response space is essential for this role

  • Minimum of 7-10 years of experience in Information Technology, with a concentration on Information Security

  • 3-5 years of managing and monitoring SOC analysts

  • Solid knowledge of security related industry standards and frameworks, such as PCI DSS, ISO 27001/2, NIST, OWASP, SANS, CoBit, ITIL, COSO, FISMA

  • Desired certifications include: Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH), Certified Secure Software Lifecycle Professional (CSSLP), Computer Hacking Forensic Investigator (CHFI), Encase Certification

  • In-depth knowledge of information security practices, threat modelling, developing IR frameworks and strategies

  • Hands-on technologist who is ready to ready to listen, delegate, learn and mentor

  • Strong communication, collaborative attitude and consensus building is a must

  • Qradar, Dell Secure Works and Sumologic knowledge is desirable

  • Crowdstrike, Proofpoint, Netskope and Sophos knowledge is nice to have.

BJ's Wholesale Club is committed to a policy of equal employment opportunity for all qualified team members and applicants for employment without regard to race, religion, color, sex, sexual orientation, age, ancestry, national origin, physical and/or mental disability, genetic information, atypical cellular or blood trait, marital and/or familial status, pregnancy, gender identity and expression, military or veteran status, or any other characteristics protected by applicable law.