Massachusetts Veterans Jobs

Client Service Representative

Westborough, MA

($25 USD/hour)

(Paid Training)

Highlights of the job:

· Industry: Customer Service/ Finance

· Employment Type: Long Term Contract To Hire (12 months)

Benefits of this role:

· Opportunity to work for one of the top Finance companies in the area!

· M-F NO WEEKENDS

· Hybrid (3 days in office/ 2 days work from home)

A Day in the Role:

• Provides quality customer service and support to customers on a daily basis, including phone interaction, problem resolution and account transaction processing in a timely manner.

• Under direct supervision, performs less complex operational tasks in a product or functional area, including processing, balancing, settling and servicing all types of security transactions.

• Responds to customer inquiries. Investigates and corrects errors in customer accounts and statements. Responds to customer verbal and/or written inquiries.

• Records details about customer inquiries. Helps resolve complicated customer complaints. Coordinates and expedites customer inquiries to other departments for resolution.

• Familiarity with MS Office required.

Requirements:

• Relevant work experience and or BA Degree preferred

• Prior customer service in back-office processing environment and/or quality control experience

Next Steps:

· The TEKSystems recruiting team will reach out to you to discuss next steps in 10 business days.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.